Dr. Jamilah Birdsong, OD

I went to see this 'In-network' doctor and confirmed that and my benefits with my insurance company prior to the visit. I arrived, paid my copay and had my visit. At the end of the visit, the doctor told me I needed to pay $197 for the visit per my insurance. The kicker was, they had written up my supposed benefits on a piece of paper and showed it to me as opposed to showing me an actual print out like it had actually been processed through their system. I refused because that's not what my insurance benefits are, I use Eye Med. She had me take the contact lenses from my eyes in the lobby in front of everyone over $197 I wasn't supposed to pay. I left her office humiliated and angry and finally filed an complaint with the appropriate agency. This was the absolute worst eye doctor I had ever been to. That was the most unprofessional visit I ever had.

She deserves 10 stars!! My 1st vistit with her she notice something was not right with my vision...I have a condition that I should have been diagnosed with a long time ago. She immediately research my old records and throughly examine my eyes to diagnose me correctly with my vision proplems. I'm so glad I met her,she really showed care and corncern about getting my vision corrected. I can't thank you enough Dr. Birdsong!!