Dr. James Otis, OD
Optometry
Dr. James Otis, OD is an optometrist in Johnson City, TN.
4.2 Star Rating
Based on 8 reviews 4.2 Star Rating (8 reviews)
Practice
3111 Browns Mill Rd Johnson City, TN 37604Compare Dr. James Otis, OD with other Optometrists near you
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Dr. Otis' Reviews
Likelihood to recommend Dr. Otis
4.2
8 ratings, 4 with a written review
| 5 star | 75% | 75% |
| 4 star | 0% | 0% |
| 3 star | 13% | 13% |
| 2 star | 0% | 0% |
| 1 star | 13% | 13% |
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Good doctor, been there a couple times. Made appointment, she said they accepted my insurance with just co-pay, as they have in past years. After appointment along with my co-pay she told me there would be additional charges that were never mentioned. My office visit cost 5X what it should have been. Don't trust them.
What went well
- Office environment
- Appointment scheduling
- Explained conditions well
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anonymous in Johnson City, TN – Jul 30, 2018
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My name is John Mason and Dr. Otis has always been very good to me he is very professional. Dr. Otis also ck. my eye one time when it was red and hurting without a appt. Thank-You
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
John Mason in Piney Flats, TN – Oct 21, 2016
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Dr Otis is GREAT! The issue is getting an appointment, The door has a sign that says walk in's welcome....the staff there treat walk in's like SCUM ! From some third world country with flies circling THEM!!! After two trys to walk in (I work on call 24/7) and one try to arrange an appointment on the phone, I'm going tonight to valuevision to spend my money, even though I'd rather spend it with doc Otis. His staff sucks!!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
4 others found this helpful
Helpful
Bobby RIFFLE in Johnson city – Apr 15, 2016
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LOVE LOVE LOVE Dr. Otis!!! Highly recommend!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Holly in Johnson City, TN – Apr 06, 2016
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Leave a review
How was your experience with Dr. Otis?Overall Patient Satisfaction
8responses
Likelihood of recommending Dr. Otis to family and friends is 4.25 out of 5
About Me
biography
Dr. James Otis, OD is an optometrist in Johnson City, TN.Optometry
Focus on Diabetic Macular Edema
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Locations
Practice
Walmart Stores East LP3111 Browns Mill Rd Johnson City, TN 37604