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Dr. James Fitzgerald, OD

Dr. James Fitzgerald, OD

Optometry

Dr. James Fitzgerald, OD is an optometrist in Sevierville, TN. He graduated from University of Houston / College of Optometry in 1980. He is accepting new patients.

3.9 Star Rating
Based on 11 reviews 3.9 Star Rating (11 reviews)

Practice

1414 Parkway Sevierville, TN 37862

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Fitzgerald's Reviews

Likelihood to recommend Dr. Fitzgerald

3.9
11 ratings, 7 with a written review
5 star
73%
73%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
27%
27%

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First time patient, and I was extremely impressed not only with Dr. Fitzgerald, but the entire staff. I've got a new eye doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John H – Feb 26, 2021
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I found this to be a very professional office and above all, the best eye examination I have ever had. Dr. Fitzgerald and his team are very thorough and I would recommend them to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
William Mabry – Dec 05, 2020
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I recently traveled and lost my glasses on a roller coaster. I couldn’t see! My daughter and grandson got me to Dr . Fitzgerald’s office and they took care of me right away. Very kind and made a bad situation much better! Thank you so much to all of the staff for being so helpful!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
S. Massey – Mar 15, 2020
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If Julie Andrews were to sing ‘My Favorite Things’, it would be all about Dr. James Fitzgerald & his entire staff! The Hiiiiiiills are Aliiiiiiive in The Great Smoky Mountains! We’re singing their praises! They are so professional & charming! They greet us kindly, enthusiastically, laughing & smiling. We treasure our time at Dr. James Fitzgerald’s because everyone cares. All of the staff goes out of their way. Dr. James Fitzgerald is a joy to know. He is very informative, knowledgeable, thorough, & refreshingly funny! His staff is a wonderful reflection of him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Marilyn & Rebecca Tudor – Jul 13, 2019
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We were on vacation when my husband lost one of his contacts. Being that his prescription was way over expired we needed an exam. Dr. Fitgerald got us in immediately and even gave us a few pairs of contacts for my husband. My husband said it was the best and most thorough eye exam he has ever had. Definitely recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 22, 2018
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The office staff are rude. The waiting area is cramped and awkward. They are also dishonest and tried to make me pay to correct their mistake when they wrote me the wrong prescription for glasses.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Tracy in Sevierville, TN – Sep 19, 2017
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I was so impressed with Dr Fitzgerald, coming from a medical family he was brilliant at his profession along with being compassionate and warm. His staff were friendly and made you feel very special. Thank you to Dr Fitzgerald and staff for being so caring!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
David Berger in Sevierville Tn, – May 26, 2017
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About Me

biography

Dr. James Fitzgerald, OD is an optometrist in Sevierville, TN. He graduated from University of Houston / College of Optometry in 1980. He is accepting new patients.
  • Optometry

  • Cornea & Contact Management

  • University Of Kentucky / Va Medical Center

    Residency Hospital, 1981
  • University Of Houston / College Of Optometry

    Medical School, 1980
  • University Of Houston / University Park

    Undergraduate School, 1976
  • Wake Forest University

    Undergraduate School, 1975
  • English

  • Spanish

Locations

Practice

Patrick Fitzgerald OD PA1414 Parkway Sevierville, TN 37862
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