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Dr. James Cancellari, OD

Dr. James Cancellari, OD

Optometry

Dr. James Cancellari, OD is an optometrist in Tampa, FL. He is accepting new patients.

3.1 Star Rating
Based on 12 reviews 3.1 Star Rating (12 reviews)

Practice

7802 Citrus Park Town Center Mall Tampa, FL 33625

Experience Check

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Dr. Cancellari's Reviews

Likelihood to recommend Dr. Cancellari

3.1
12 ratings, 7 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
0%
0%
2 star
8%
8%
1 star
42%
42%

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Treated with disdain
I saw Dr. Cancellari a few months ago and vowed never to come back because my experience as a patient was horrible. He is very rude, condescending and disrespectful. Unfortunately, I had to come back to deal with some issues from the first visit and the 2nd time was even worse. In both visits, he failed to see me as a human being. It felt like a cold, transactional visit with no regards to me as a person and much less with the need for information or explanation. At one point in my exam I must have answered in a lower tone and he rudely said “Speak up” in an impolite and unpleasant tone. Lacking respect without a please or thank you. I was startled and taken aback as it was clear that there was no interest on the doctor’s end in being pleasant or to have any conversation with me other than the routine phrases that guide you through the exam and this harsh and extremely unpleasant request. His manner and approach to with patients is superior, ill-mannered and extremely cold.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
JRD – Jun 26, 2022
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AWESOME DR , nice lovely staff ! They were super helpful and very nice , will be returning in the future for more visits ! I will recommend him to everyone
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tampa, FL – Oct 21, 2017
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This was my first time visiting Dr. Cancellari and LensCrafters in Citrus Park on 9/23. Dr. Cancellari was professional. My issue is with the staff. I was told I had no insurance which covered my exam or contact lens, but there was a special Bausch & Lomb promotion if I ordered a year supply of contact lens. They were ordered on 9/23 with a delivery date of 5-7 days. On 10/2 I contacted LensCrafters since the lens were not received. I was told they were back-ordered but were sent via FedEx with
What went well
No results
What could be improved
No results
Helpful
Land O Lakes, FL – Oct 20, 2017
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Flawless experience from the staff to the doctor. 5 Stars!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Frank in Tampa, FL – Jan 13, 2017
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I took my daughter's little girl, Kaila to Dr. Cancellari and she received exceptional medical care! Kaila had gotten a piece of glass in her left eye. The previous day her mother had taken her to All Children's Hospital Emergency Department and their doctor was unable to locate the piece of glass that was causing her eye pain. Dr. Cancellari was able to locate the piece of glass in her eye and promptly remove it. He then tested her vision and discovered that she also required glasses.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Largo, FL – Aug 17, 2016
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The staff are nice, but incompetent past making appointments. Doctors have poor bedside manner, seem frustrated in having to actually deal with patients. Have had to have several appointments over a couple of weeks because the treatments have not worked. Now I can't even get the doctor to authorize the prescription they made almost a week ago. Seek help elsewhere.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Unsatisfied in Tampa in Brandon, FL – May 05, 2016
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I can't rate the dr because he wasn't there. Horrible experience and never going back.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Unhappy patient in Tampa fl – Feb 29, 2016
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About Me

care philosophy

With a mission of helping people look and see their best, your Tampa LensCrafters has a passion for eyes. LensCrafters located at 7802 Citrus Park Town Center Mall offers the best selection of the latest trends in eyewear from leading designer...read more

biography

Dr. James Cancellari is the local eye doctor to see for all of your eye care needs in Tampa, FL. As your local Tampa optometrist, Dr. James Cancellari can help diagnose, treat, and detect subtle changes in your eyes year over year.
  • Optometry

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Locations

Practice

Luxottica of America Inc.7802 Citrus Park Town Center Mall Tampa, FL 33625
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