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Left a message twice and sent an email. No callback no answer no follow up, nothing. Business most be so overwhelming

What went well

Appointment scheduling
Staff friendliness
Trusted the provider's decisions

What could be improved

No results

1 other person found this helpful

Helpful

Sep 23, 2023

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Great experience. Very warm & understanding

Jake is an extremely compassionate, emphatic listener. He is helpful, without being judgement and quickly puts you at ease. I always feel seen and heard with him and appreciate how he values my feedback while we work together to find a treatment plan that feels manageable, while still challenging me. Making changes in your life is not always comfortable, but Jake gives you the tools to make it happen. Would definitely recommend!

What went well

I felt respected
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

1 other person found this helpful

Helpful

BStone – Jun 30, 2023

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Very warm & kind, offers good insight and feedback

I had never had a therapist before and I feel lucky to find Dr. Nelson. My sessions with Dr. Nelson have allowed me to gain control of life and I am much happier. I wasn't sure what to expect and was nervous going in. He knows how to connect with people and is so easy to talk to. I was shocked at how comfortable I felt right away. You can tell he really does care. He gave me goals and helped me see things from a different perspective as well as thought me how to center myself when overwhelmed. I have seen tremendous progress and am very grateful.

What went well

I felt respected
Appointment scheduling
Listened & answered questions
Explained conditions well
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

2 others found this helpful

Helpful

May 18, 2023

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Know Before You Go

About Me

care philosophy

Everyone needs guidance at times, to help learn to navigate the ups and downs of life, and tap into the inner strength that lies within you.

Whether experiencing emotional conflict or desiring personal growth, connecting to...read more

biography

In therapy we will work towards real, sustainable change and development of effective coping strategies to help you find ways to understand and work through your issues that may seem stressful, overwhelming, or even hopeless. While much of what...read more