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Jade Jones, APN

Jade Jones, APN

Psychiatry

Jade Jones, APN is a psychiatry specialist in Saint Charles, IL. She is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 9 reviews 3.9 Star Rating (9 reviews)

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At a Glance

  • Offers TelehealthThis provider offers telehealth appointments. Call the office to schedule an appointment.

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Jade Jones' Reviews

Likelihood to recommend Jade Jones

3.9
9 ratings, 5 with a written review
5 star
56%
56%
4 star
22%
22%
3 star
0%
0%
2 star
0%
0%
1 star
22%
22%

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Jade Jones treated me for a couple years , until she left Glen Oaks. I really Miss her. She is so pleasant, Smart, Intelligent and she’s always thinking about her patient well being. She knows her Job. I wish I could reconnect with Jade for My treatments.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Melody White in Glendale Heights , IL – Jun 12, 2019
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Horrible. Discharged but withheld prescriptions. Had to contact the patient advocate. The team decided to discharge me. I spoke with them and They agreed I wasn't ready. following day, change minds & abruptly discharge. Before leaving Jade and I had discussed refilling prescriptions bc I was out. After I left, decided I would not continue care with her. Patient right to switch care team;did not feel were adequately competent. She refused to refill allowing time to locate different care.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
V Fletcher in Dekalb, IL – Jan 22, 2019
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Professional, a great listener & always on time. Jade is very helpful without pushing more meds or making sudden medicinal changes. I highly recommend Jade!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
KH in Batavia – Oct 15, 2018
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After waiting over a month for an appointment with this "nurse practitioner", unsatisfied is an understatement. She put me through her, what would seemed to be, typical procedure of asking me a whole bunch of questions without caring of my answers. Ending the session with pushing antidepressants. I felt like a junkie insinuating that I just needed anti-anxiety medication. She was so young and inexperienced. Professionalism was lacked. This is not someone you want to trust with your mental health
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Disappointed Patient – Jun 26, 2018
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Jade is amazing! She gives me the opportunity to make my own decisions on my care based on her explaining different options. She's so nice and genuinely cares about my wellbeing. Would recommend her to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Bailey in Chicago, IL – May 24, 2018
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About Me

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care philosophy

Brightside Health is a fully online mental health practice providing life-changing care for anxiety, depression, & related conditions through personalized Psychiatry & Therapy services available to all 50 states. Appointments are available in as...read more
  • Psychiatry