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Dr. Jaclyn Munson, OD

Dr. Jaclyn Munson, OD

Optometry

Dr. Jaclyn Munson, OD is an optometrist in Fort Collins, CO. She graduated from Oklahoma College Of Optometry in 2012. She is accepting new patients.

3.8 Star Rating
Based on 17 reviews 3.8 Star Rating (17 reviews)

Practice

373 W Drake Rd Ste 3 Fort Collins, CO 80526

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Dr. Munson's Reviews

Likelihood to recommend Dr. Munson

3.8
17 ratings, 7 with a written review
5 star
65%
65%
4 star
6%
6%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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Horrible overall experience with Dr. Munson. Only interested in money and selling you extra products. Dont waste any time trying this office out.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Kay – Feb 21, 2020
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Dr Munson is so thoughtful and caring about my wellbeing. The entire team is not only very professional but extremely personable. It is VERY rare to find a medical office that manages all aspects of the patents experience with 5 stars. My condition is complex and I have made huge progress thanks to Dr Munson and her team. I wish other medical offices could run as smoothly and also have compassion for their clients. Thanks Karen
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
May 17, 2019
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Dr Munson is excellent in her care, expertise, and attentiveness. Her staff is not as thorough in explaining billing balances ahead of time. I'd recommend always asking for the total out-of-pocket cost before any exams and procedures.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mar 08, 2019
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Never before have I had such a thorough and educational exam performed by Dr. Munson and her staff. The inoffice technology that is available and the true care and compassion shown to me by her was e.x.c.e.p.t.i.o.n.a.l.!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Linda in Fort Collins, CO – Oct 12, 2018
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Go elsewhere. Dr. Munson is money-driven who is more interested in selling expensive eyewear than helping patients. This has been my experience: I and my family had seen Dr. Munson for a year or so after she purchased the practice from the previous owner. My first exam (2016) with her was fine, although I was a cash patient (without vision insurance) at the time and could not afford to purchase glasses from her office, so I decided to have glasses made by Costco. At my follow-up appointment sh
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Jon Borodach in Fort Collins, CO – Dec 31, 2017
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Dr. Munson has helped us tremendously. We were impressed by how thoroughly she tested our son's vision. Her plan for vision therapy has transformed our son's vision from seeing (20/70 corrected to 20/20 corrected while needing less magnification). She seems very passionate about helping people improve their vision. Brooke, our vision therapist, was amazing with our son. She was always patient, cheerful and entertaining. The whole staff has been exceptional and has treated us so kindly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 others found this helpful
Helpful
Lee – May 26, 2017
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Ordered most recent contacts and was given incorrect ones. Front end person unable to find most recent order. Dr. Munson called, I read her info on current lenses. She insisted info i was giving her was incorrect, no consideration I could be right. Then checked whatever erroneous information she had and noted I had been a "non-complaint" patient. I had been there for my annual appointment in the last year. Poor record keeping and arrogant attitude. Able to order correct contacts online.
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Ft Collins, CO – May 03, 2017
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About Me

care philosophy

Do your eyes strain while using a computer or ipad at work? Do you have high blood pressure, diabetes, or does a family member have glaucoma or macular degeneration? Are you concerned that your child's eyes may be causing them to have difficulty...read more
  • Optometry

  • Oklahoma College Of Optometry

    Medical School, 2012
  • Northeastern State University

    Undergraduate School, 2008

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Locations

Practice

Christina Grosshans OD PLLC373 W Drake Rd Ste 3 Fort Collins, CO 80526
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