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Dr. Hilary Cox, OD

Dr. Hilary Cox, OD

Optometry

Dr. Hilary Cox, OD is an optometrist in Wilmington, NC.

4.8 Star Rating
Based on 52 reviews 4.8 Star Rating (52 reviews)

Practice

1729 New Hanover Medical Park Dr Wilmington, NC 28403
Patient Favorite Award

Dr. Cox is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Cox's Reviews

Likelihood to recommend Dr. Cox

4.8
52 ratings, 47 with a written review
5 star
96%
96%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
4%
4%

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Wonderful experience!
Dr. Cox and her assistants are patient, decisive and professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Caryn Carnahan – Jan 20, 2024
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Excellent Doctor
I saw Dr. Cox for an emergency visit. One of my eyes was in tremendous pain due to severe dry eye. After quickly putting a drop of numbing agent in my eye to alleviate the pain, Dr. Cox conducted an examination of my eye and diagnosed the problem as an ongoing problem requiring treatment for the rest of my life. After the pain had subsided, she explained her diagnosis more fully and then sent in a prescription for medicated eye drops to my local CVS pharmacy. She also told me the specific type of OTC eye drops I will need for daily use in the future. Overall, I found her to be sharp and incredibly competent. I’ve now chosen her to be my eye doctor for yearly check-ups. I can’t recommend her highly enough.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Christine S. – Jan 19, 2024
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I have been seeing Dr Cox for six years. At each visit she consistently knows my history and specific issues. Her explanations are clear and she always asks if you agree with her plan of care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 12, 2024
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eye appt
dr. cox and her staff are very good at what they do and very courteous
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dwayne Bishop – Jan 03, 2024
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First Visit
I found Dr. Cox and staff to be very knowledgeable and friendly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LK – Dec 31, 2023
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Prompt, efficient, successful
I was able to schedule this within an hour of realizing I was having an eye problem. Essentially no wait time in the office. Treatment started in the office, And my eye feels much better 24 hours later.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Successfully treated patients – Dec 30, 2023
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Everyone, including office staff, was very professional and courteous.
What went well
No results
What could be improved
No results
Helpful
Dec 21, 2023
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Dr. Cox was very thorough and took the time to answer all my questions. Her explanations gave me a much better understanding of the condition of eyes and how I can minimize my vision challenges.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Long wait times
Helpful
Dec 20, 2023
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Cataract Post Op
Dr Cox was on time and professional. Answered my questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 14, 2023
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Dr Cox is a very good Optomitrist
Attentioon to detail, concern for her patient
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 08, 2023
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dr. Cox took the time to explain procedures to me and answered all of my questions thoroughly. I was impressed with her kindness and the ability to spend time with me and answer all of my questions. The staff in her office was also very kind and thorough. This was my first visit, and I would absolutely come back again and recommend her to others.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Debra Hrelic – Nov 18, 2023
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She was kind, knowledgeable, and informative, but most of all she listened.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 16, 2023
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Tammy was excellent and so was Dr Cox. Both answered every question I asked plus took the time to explain everything fully
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Nov 11, 2023
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I have had two visits with Dr. Cox and at each visit she has taught me something new regarding the health of my eyes. I appreciate the time and care she takes to do this.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 27, 2023
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Everything was excellent.
What went well
No results
What could be improved
No results
Helpful
Oct 22, 2023
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Will not go to that practice again.
She made me wait over a month for a recheck appointment because she didn’t get it right the first time, her assistant did all the work and she didn’t even cone see me. The assistant did a fine job, all Hillary did is review her numbers, pick a number in the middle and never examined me or checked the validity of the information her assistant provided. Worst eye doctor i have seen.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Nashwa Moussa Joye – Oct 11, 2023
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Easy to talk with and kind!
Dr Cox has been working with me over multiple visits to correct my vision. I was on some medication that changed my eyesight and she has been patient, always making sure to cover all of the possible issues. She is easy to get an appointment with, the whole practice is great! Highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 07, 2023
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First visit
This was my first visit to Wilmington Eye and Dr. Hilary Cox. I was favorably impressed and look forward to future visits.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Oct 07, 2023
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Insensitive and disconnected
I have a special needs child and her vision issues are just one of many complications she has in life. She never attempted connect with my daughter, explain to her what was going on or the importance of what she was suggesting and would barely allow me to complete a sentence before she interrupted me with a demeaning tone as though I was incapable of understanding what she was saying. I have never been so disappointed in a physician in my life. We will never go back.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Oct 06, 2023
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Professional but approachable!
This was my first visit with Dr. Cox after several unsatisfactory experiences with other Wilmington Eye doctors. I was very impressed with her friendly but professional manner. She was thorough, listened to me and addressed all my concerns using understandable language. I am a fan!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Long wait times
Helpful
A Fan – Sep 30, 2023
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About Me

biography

Dr. Hilary Cox, OD is an optometrist in Wilmington, NC.
  • Optometry

Patient Favorite Award

Dr. Cox is a patient favorite Optometrist

    Read our methodology

    Locations

    Practice

    Wilmington Eye P.A.1729 New Hanover Medical Park Dr Wilmington, NC 28403
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 4:30pm
      • Tue: 8:00am - 4:30pm
      • Wed: 8:00am - 4:30pm
      • Thu: 8:00am - 4:30pm
      • Fri: 8:00am - 4:30pm
      • Sat: closed
      • Sun: closed
    • Directions