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Heidi Schwartz, LCPC

Heidi Schwartz, LCPC

Counseling

Heidi Schwartz, LCPC is a counselor in River Forest, IL. She is accepting telehealth appointments.

1.7 Star Rating
Based on 6 reviews 1.7 Star Rating (6 reviews)

Practice

7353 Lake St River Forest, IL 60305
Telehealth available

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At a Glance

  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
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Heidi Schwartz's Reviews

Likelihood to recommend Heidi Schwartz

1.7
6 ratings, 5 with a written review
5 star
17%
17%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
83%
83%

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She should have her license taken away
Worst psychologist ever! On multiple occasions, she was late for our appointments or would reschedule and one time when I was ill and couldn’t make our appointment she demanded payment. She also wanted to renegotiate her fees after I had seen her multiple times.. she is a nutcase! She also chastise me for using her work email listed on her website and said it was her personal email and that her family could have read an email I sent to her regarding changing our appointment. I pointed out that it was listed on her website as her professional email.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Dec 31, 2024
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Rude
Completely rude and more concerned about getting paid
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Aug 15, 2023
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Dr. Heidi says she accepts insurance but then charges upfront adding on credit card fees in addition to charges. Once insurance processed claim she did not reimburse as promised. Still waiting 5 months later. VERY unprofessional and rude.
What went well
No results
What could be improved
  • Staff wasn't friendly
3 others found this helpful
Helpful
Feb 10, 2021
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She has changed my life. I have been able to develop and maintain a beautiful life for myself due to the work I have done with Dr. Schwartz.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Kristina Williams – Dec 16, 2020
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Incredibly rude. I woke up 4/24/19 with a flu and received a text confirmation for my appointment that morning right after I woke up. I responded soon after with a text and a phone call that I would need to reschedule the appointment that I was sick and going to the doctors. She later called me at 5pm and accused me of being sick the day before and not giving her enough notice. I notified her I was sick as soon as I had woken up and felt sick.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 25, 2019
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About Me

biography

Heidi Schwartz, LCPC is a counselor in River Forest, IL. She is accepting telehealth appointments.
  • Counseling

Locations

Practice

River Forest Health and Wellness Inc.7353 Lake St River Forest, IL 60305
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