Heather Norden, FNP
General Practice (Nurse Practitioner)
Heather Norden, FNP is a general practice nurse practitioner in Holland, MI. She is affiliated with Corewell Health Butterworth Hospital. She is not accepting new patients.
4.4 Star Rating
Based on 29 reviews 4.4 Star Rating (29 reviews)
Holland Community Health Center
336 S River Ave Holland, MI 49423Telehealth available
At a Glance
- Easy Scheduling
- Offers TelehealthThis provider offers telehealth appointments. Call the office to schedule an appointment.
- Practices at Top Hospital
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Heather Norden's Reviews
Likelihood to recommend Heather Norden
4.4
29 ratings, 27 with a written review
| 5 star | 76% | 76% |
| 4 star | 10% | 10% |
| 3 star | 3% | 3% |
| 2 star | 0% | 0% |
| 1 star | 10% | 10% |
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Rude and doesn't care about patients
What went well
- Appointment scheduling
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Anonymous – Jan 17, 2024
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Very informative and caring! Patient is very important to her.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – May 02, 2023
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Heather is the best
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – May 02, 2023
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I needed to phone the office to request the blood work to be ordered in advance. This took two phone calls and a fair amount of my time on MyChart.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – May 02, 2023
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Ok
What went well
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – May 02, 2023
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Excellent
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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Good
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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Very smooth
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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Great
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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Provider listened to my overall concerns with upcoming surgery and cure health conditions. She was considering both my annual physical coming up with my Dr and my upcoming surgery
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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She seems very nice even though she hasn't treated me for a long time.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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Open and clear communication. Both ways
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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NP Heather is always concerned about my health and available for questions. She shares information and she has referred me to specialists of whom I am extremely happy with.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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She shows concerns for Her patient's health. She was thorough in finding a solution . I felt she know exactly what she was doing and she had the training to back it up.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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She is very good very helpful and explains everything to where I understand it
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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Very pleasant
What went well
- Listened & answered questions
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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My experience with Heather is good. She listens to my needs and offers ideas on medication to take that would be better.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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My provider is awesome and she listens to everything I have to say about my health
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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Heather was prepared for our visit. She remembered what we spoke about at the last visit and initiated conversation about it.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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Is friendly and knowledgeable
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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Leave a review
How was your experience with Heather Norden?Overall Patient Satisfaction
29responses
Likelihood of recommending Heather Norden to family and friends is 4.413793 out of 5
About Me
biography
Heather Norden, FNP is a general practice nurse practitioner in Holland, MI. She is affiliated with Corewell Health Butterworth Hospital. She is not accepting new patients.General Practice (Nurse Practitioner)
Family Medicine
Focus on Brain Health
Locations
Holland Community Health Center
Affiliated Hospitals
- Recipient of 13
hospital awardsView all awardsAmerica's 250 Best Hospitals Award™ (2025)
Top 5% in the nation for consistently delivering clinical quality
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
78%Patients said that nurses always listened to them and explained things well3% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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