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Dr. Heather Dean, AUD

Dr. Heather Dean, AUD

Audiology

Dr. Heather Dean, AUD is an audiologist in Carson City, NV. She graduated from San Francisco State University in 1998. She is affiliated with medical facilities such as Banner Churchill Community Hospital and Carson Tahoe Regional Medical Center. She is accepting new patients.

3.5 Star Rating
Based on 6 reviews 3.5 Star Rating (6 reviews)

Practice

2874 N Carson St Ste 220 Carson City, NV 89706

Make an Appointment

(775) 883-7666

At a Glance

  • Clean Hospital
    Patients said the hospital this doctor practices at is clean. • See hospitals
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Dr. Dean's Reviews

Likelihood to recommend Dr. Dean

3.5
6 ratings, 4 with a written review
5 star
50%
50%
4 star
17%
17%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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Several Visits
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
R.P. – Sep 04, 2021
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Although I was nervous at first when talking with the Doctor, I relaxed and was able to get many questions answered. I was very impressed with the quality and care I received by the Doctor and her staff. My family is also very happy, as I don't need to turn the TV up so loud and can hear what they are saying. I am very pleased with the brand of Hearing Aids I received and would recommend Sierra Nevada Hearing Aid Center.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rob A. in Carson City, NV – Apr 14, 2017
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I saw Dr. Dean re: obtaining a specific type of hearing aid for single sided deafness due to surgery. I was informed that she doesn't carry that type of hearing aid & that I would need to contact the hearing aid co to find a provider. I did, & asked her for a referral to a different Dr. that does carry that particular type. She refused to send me a referral to the other Dr. despite just seeing me, & would not provide an answer as to why. Just refused, w/no explanation. Very unhelpful overall.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Michelle in South Lake Tahoe, CA – Apr 01, 2016
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I HAD SOME HEARING AIDS FROM THE VA THAT WERE ALL BUT USELESS. IN LESS THAN AN HOUR SHE GAVE ME A HEARING TEST, UPDATED, & REPROGRAMMED MY HEARING AIDS SO THAT THEY FINALLY WORKED...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom H in Susanville, CA – Feb 16, 2016
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Leave a review

How was your experience with Dr. Dean?

Know Before You Go

About Me

care philosophy

Our primary concern is to assess your hearing ability and evaluate the best ways to manage your hearing problem. When medical or surgical treatment is needed, a referral to the appropriate medical specialist is made.

Most of the...read more

biography

Heather L. Dean, Au.D.

Dr. Heather Dean is the audiologist at Sierra Nevada Hearing Aid Center (SNHAC). She loves helping people improve their hearing and part of what makes her so good at her job is that she takes the time to listen...read more

  • Audiology

  • Hearing Instruments

  • A.t.still Unverisity Arizona School Of Health Sciences

    Medical School, 2005

  • San Francisco State University

    Medical School, 1998

  • University Of Nevada At Reno

    Undergraduate School, 1996

Healthgrades Tips for Getting the Right Healthcare

Locations

Practice

Denis G Patterson D O P C2874 N Carson St Ste 220 Carson City, NV 89706
1

Affiliated Hospitals

  • Carson Valley Health

    1107 US Highway 395 N
    Gardnerville, NV 89410
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    1% lower than the national average

    81%
    Patients said their room and bathroom were always kept clean

    4% higher than the national average

    View all patient feedback

  • Carson Tahoe Regional Medical Center

    1600 Medical Pkwy
    Carson City, NV 89703

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback

  • Banner Churchill Community Hospital

    801 E Williams Ave
    Fallon, NV 89406

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    1% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality