Dr. Gregory Browning, OD
Optometry
Dr. Gregory Browning, OD is an optometrist in Kenova, WV.
2.8 Star Rating
Based on 11 reviews 2.8 Star Rating (11 reviews)
Practice
912 Oak St Kenova, WV 25530ADVERTISEMENT
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Dr. Browning's Reviews
Likelihood to recommend Dr. Browning
2.8
11 ratings, 9 with a written review
| 5 star | 45% | 45% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 55% | 55% |
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I thought he was the best eye doctor I’ve seen.
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
May 23, 2023
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Dr. Browning is great. Always takes time to explain everything to you. I hope he enjoys his retirement.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lena Perry – Jul 07, 2021
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I’ve been a patient for over twenty five years and have always felt confident in Dr Browning’s care. His exams have been thorough, I will continue to see him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Nov 20, 2020
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I seen other eye docs in the area and couldn't get a diagnosis. I went to Dr. Browning and he didn't stop until he had a diagnosis. He and his staff took their time and weren't in a rush to get me out the door. The took their time and explained everything to me , asked if I had questions. Dr Browning and his staff are amazing! I would highly recommend! My only word of caution is this will not be an in an out appt., he is very thorough so lan accordingly.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Misty – Apr 13, 2020
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When I put herpes down as one of my diagnosis he told me "congratulations." What he didnt know was I had been raped and that was how I contracted it. He was essentially congratulating me on being raped. One of the most traumatizing times in my life compounded by this terrible, arrogant man. One star for him is too many. He talks down to people and wait time was over 3 hours.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Sep 09, 2019
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Professional, meticulous, & very thorough.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 24, 2019
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Waited 1 hour up front & 2 hours in the back. Completely unacceptable, we will definitely not be back. The staff looked miserable
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Nov 15, 2018
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I waited over 1.5 hours to go back...another 2 hours in back office.
Unacceptable.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
WV – Feb 20, 2018
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I would recommend Dr. Browning as an eye doctor, however his glasses salesman deceived me into buying a pair of glasses costing over $300, I paid $118, and he said my insurance, Aetna, would pay the balance. Jim, the glasses salesman should be trustable enough to know what insurance companies will pay. I called Jim, who said he would get back to me, but he never did.
What went well
No results
What could be improved
No results
Helpful
James Green in Huntington WV – Feb 16, 2017
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Leave a review
How was your experience with Dr. Browning?Overall Patient Satisfaction
11responses
Likelihood of recommending Dr. Browning to family and friends is 2.8181818 out of 5
About Me
biography
Dr. Gregory Browning, OD is an optometrist in Kenova, WV.Optometry
Focus on Wet Macular Degeneration
Locations
Practice
Office912 Oak St Kenova, WV 25530
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