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Gennelle Lucid, MSN

Gennelle Lucid, MSN

Nursing (Nurse Practitioner)

Gennelle Lucid, MSN is a nurse practitioner in Beech Grove, IN. She is affiliated with Franciscan Health Indianapolis. She is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 28 reviews 4.5 Star Rating (28 reviews)

Franciscan Physician Network Beech Grove Family Medicine

2030 Churchman Ave Beech Grove, IN 46107
Telehealth available

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Gennelle Lucid's Reviews

Likelihood to recommend Gennelle Lucid

4.5
28 ratings, 16 with a written review
5 star
86%
86%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
11%
11%

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Horrible provider. Rude and arrogant. Supposed to see her at 10:30am. Got there at 10:34am due to road closure and was told by the receptionist she had left for the day because I was late! No prior notice and no courtesy wait or call like other providers. Would NOT recommend her at all.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Dec 30, 2023
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Would not recommend. Don't be fooled. First visit is great. But don't expect that level for the rest of your visits. Would not recommend my family to go here. If you ever have an urgency about an issue that you just discussed, forget about getting through to anyone timely. TERRIBLE provider to patient communication it is a common trouble that isn't being fixed. I.E. If you want to know your labs, do not expect a phone call even though they say they will. NP is the first provider where I actually felt vulnerable and not safe with the care given and it has set a tone of feeling scared now for future potential providers. This really does not seem to be her calling in life . Sadly, I would not be surprised if patients ultimately left due to feeling unimportant and pushed aside and also rudely spoken to by staff.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sodisappointed – Dec 16, 2021
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Gennelle is amazing, she listens to her patients. She does not push you through, like on to the next. You do not find that anymore. Highly recommend her. Her assistant Brina is a warm an companionate person too. They make a good team. I wish them both the best in there journeys of life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pamela Crossley – Nov 18, 2021
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She is very personable and knowledgeable. Spends the proper time to listen and educate.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 03, 2020
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Gennelle was my primary care doctor for many years and I was pretty upset when I came into my appointment and found out she was no longer at that location. I was able to locate her to where she is practicing now and I’m definitely going to follow her anywhere she goes.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Allen C – Nov 06, 2019
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Great doctor and trust her and feel very comfortable talking with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janet Thomson – Aug 21, 2019
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I will follow Gennelle anywhere. She is the most caring and helpful doctor/nurse practitioner I have seen. I just found out she moved to a different office and I have already made an appointment to see her there!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 26, 2019
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great listener
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 10, 2019
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She is more than a Nurse Practitioner, she is an absolute doctor. She is warm and inviting has a great social benefit about her. Listening and advising his definetly her specialty. I would travel wherever she practices. I feel comfortable and welcomed in her new office.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 31, 2019
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Gennelle was very efficient and caring about me, I always sought her out when scheduling my appointments. It always amazed me that she could remember so much about me personally even if I hadn't been in for months. She took the time to listen and gave excellent care. Since she is no longer at the office I have been a patient at, I am going to change networks so that I can continue to see her. We need many more like her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jennifer in Indianapolis, IN – Dec 22, 2018
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One of the best healthcare providers my husband and myself have ever had. Spends the time to listen and actually hear our issues and ultimately treat us. I rarely leave her office without having learned something. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Peggy Hinds in Franklin Indiana – Jun 18, 2017
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Efficient but takes necessary time for proper evaluation. Didn't feel like just another face in the crowd of patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Greenwood, IN – May 06, 2017
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Never rushed. Will listen to you. She cares about her patients.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Wingler in North salem – Mar 08, 2017
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Gennelle Lucid is a very caring and diligent Nurse Practitioner. So very pleased to be a patient of hers.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Debra Bollet in Yorktown,In – Dec 02, 2016
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She is the best caregiver, several MDs included, that I have ever experienced. She cares and the patient knows she cares. Make more like her.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Indianapolis, IN – Aug 04, 2016
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Genelle Lucid is excellent! She takes the time to listen to my issues and think about an appropriate treatment plan. I am really glad I found her after my previous doctor retired.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Beth in Greenwood, IN – Jan 18, 2016
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About Me

biography

Gennelle Lucid, MSN is a nurse practitioner in Beech Grove, IN. She is affiliated with Franciscan Health Indianapolis. She is accepting new patients and telehealth appointments.
  • Nursing (Nurse Practitioner)

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Locations

Franciscan Physician Network Beech Grove Family Medicine

Beech Grove Family Medicine2030 Churchman Ave Beech Grove, IN 46107
1

Affiliated Hospitals

  • Franciscan Health Indianapolis

    8111 S Emerson Ave
    Indianapolis, IN 46237
    Recipient of 42
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
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