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Dr. Erika Kruchten, DPT
Physical Therapy
Dr. Erika Kruchten, DPT is a physical therapist in Orland Park, IL.
1 Star Rating
Based on 1 review 1 Star Rating (1 review)
Practice
15430 West Ave Orland Park, IL 60462Make an Appointment
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Dr. Kruchten's Reviews
Likelihood to recommend Dr. Kruchten
1.0
1 rating, 1 with written review
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Her license should be revoked! She prescribed exercises that created intolerable pain! No physical therapist would of had me lay on my back without a bent knee, for my low spine degenerative discs. When I complained, that this could not be correct, she dismissed my PT! She then denied to the manager any wrong doing. My insurance paid over $3000, and I received an out of pocket bill for over $1000!
I went back to my Dr. I had more X-rays taken, I feared I had gotten worse! Luckily my spine was not any worse, but the exercises she had me doing, over extended my back, creating excruciating pain! My Dr gave me and a new order for physical therapy, for a second opinion. When I disputed the charges, I was threatened with a collection agency! This person is reprehensible!
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
IL – Aug 26, 2019
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Likelihood of recommending Dr. Kruchten to family and friends is 1 out of 5
About Me
biography
Dr. Erika Kruchten, DPT is a physical therapist in Orland Park, IL.Physical Therapy
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Locations
Practice
Northwestern Medicine Outpatient Rehabilitation Orland Park15430 West Ave Orland Park, IL 60462