Dr. Enrique Yepes-Hoyos, OD
Optometry
Dr. Enrique Yepes-Hoyos, OD is an optometrist in Saratoga Springs, NY. He is affiliated with Saratoga Hospital. He is accepting new patients.
4.6 Star Rating
Based on 13 reviews 4.6 Star Rating (13 reviews)
Saratoga Hospital Medical Group - Eye Care
3050 Route 50 # 2 Saratoga Springs, NY 12866At a Glance
- Explains Conditions Well
- Hospital Satisfaction
- Trustworthy
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Dr. Yepes-Hoyos' Reviews
Likelihood to recommend Dr. Yepes-Hoyos
4.6
13 ratings, 9 with a written review
| 5 star | 85% | 85% |
| 4 star | 8% | 8% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 8% | 8% |
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Very personal and takes time to explain things.
If there are issues he will address them in a prompt manner.????
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
John hauser – Jan 02, 2025
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Dr. Yepes is great, the staff needs serious work
What went well
No results
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
Helpful
May 17, 2023
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He was able to see me the same day. Very thorough. Explains everything. Very kind and caring. Highly recommend!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Michael Boice – Jun 22, 2020
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Dr Yepes was Awesome!!! He addressed my daughter’s issues promptly!! Scary time! Appreciate his professionalism, thoroughness, and caring ways!! He left no stone unturned!!! Grateful!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 16, 2020
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On time, respective, thorough, personable. We will be returning!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jul 06, 2019
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I felt very comfortable from the first moment I saw Dr. Yepes. He explains everything to you in a manner in which you can understand. He shows genuine concern and takes his time with you. I respect Dr. Yepes for the position he holds but also for the individual he is.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
M. Miller in Johnstown, NY – Jul 01, 2019
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Had a terrible experience from start to finish at this office. First, they don't tell you upfront that they don't do contact lens fittings. So AFTER you've already used your annual eye exam visit through your insurance, they tell you at the end of the appointment you have to go to another dr to get contact lenses. This means you have to pay a whole separate exam fee. Second, we had to wait for a very long time. Third, the staff is extremely rude. Fourth, the doc. wasn't confident about scrip
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
May 31, 2018
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VERY KNOWLEDGEABLE SMART Dr. ! I CAN'T say ENOUGH good about this guy! He is polite, Super friendly as if he is part of my family, Super professional! IF I could give him higher I would! I would def. recommend him to everyone who needs an eye care specialist!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Diane in Mayfield NY – Oct 21, 2017
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I can not say enough great things about Dr Yepes, he takes the time to explain every question I have and then some. Friendly, professional and he cares about you and it shows. I highly recommend him to all my friends and family
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Charlie Conway in Queensbury NY – Jan 25, 2017
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Leave a review
How was your experience with Dr. Yepes-Hoyos?Overall Patient Satisfaction
13responses
Likelihood of recommending Dr. Yepes-Hoyos to family and friends is 4.6153846 out of 5
About Me
care philosophy
Enrique Yepes-Hoyos earned his degree from the New England College of Optometry. He completed his internship at Brockton Veterans Affairs, and his residency at Boston Veterans Affairs Health Care System. Yepes-Hoyos is board certified by the National...read morebiography
Enrique Yepes-Hoyos earned his degree from the New England College of Optometry. He completed his internship at Brockton Veterans Affairs, and his residency at Boston Veterans Affairs Health Care System. Yepes-Hoyos is board certified by the National...read moreOptometry
English
Spanish
Focus on Diabetic Macular Edema
Locations
Saratoga Hospital Medical Group - Eye Care
Affiliated Hospitals
- Recipient of 9
hospital awardsView all awardsOutstanding Patient Experience Award™ (2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home3% higher than the national average
82%Patients said that nurses always listened to them and explained things well7% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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