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Deborah Spencer

Deborah Spencer

Nursing (Nurse Practitioner)

Deborah Spencer is a nurse practitioner in Rochester, NY. She is accepting telehealth appointments.

1.9 Star Rating
Based on 17 reviews 1.9 Star Rating (17 reviews)

Rochester Regional Behavioral Health

100 Pinewild Dr # 2A Rochester, NY 14606
Telehealth available

At a Glance

  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
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Deborah Spencer's Reviews

Likelihood to recommend Deborah Spencer

1.9
17 ratings, 11 with a written review
5 star
24%
24%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
76%
76%

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Deborah saved my life. Absolutely wonderful provider and I trust her 1000%
What went well
No results
What could be improved
No results
Helpful
Stephanie Coleman – Dec 01, 2021
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insisted i had diagnosis even tho therapist told her i didnt, wouldnt change only med she gave me that didnt work bc 'no, it does'. when asked for a med for therapists diagnosis instead of hers she got angry & offered most intense one possible, needing weekly blood testing even though many alternatives exist that dont, 100% out of spite. blamed me 'not cooperating' on why i wasnt getting better, told me to drop out of college bc of it. every appt is walking on eggshells, crying 1/2 the time.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
16 others found this helpful
Helpful
Jul 06, 2018
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Some people aren't meant to be mental health practitioners, and that's okay. She was really mean and constantly judgmental. Getting an education in this field isn't enough to stick with it; you have to want to help people. She has said things to me that have stuck with me and affected me for over a year.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
17 others found this helpful
Helpful
Thomas – Jun 08, 2018
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I have been with Deborah for 3+ years. I find her easy to talk to. It took awhile to find the right combination of meds for me, but she was very patient with me. Not only did she care about my issues, but she made it a point to get to know my family as well. I'm in the best state of mind I have been in for the last 5 years. I highly reccomend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Penfield, NY – Jan 10, 2018
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condescending, unfriendly and cold. i've left her office crying more often than not. disregards everything you say and substitutes her own false narrative about how you're getting better regardless of how many times you tell her you're actually feeling worse. will make you feel guilty for saying that your medication isn't working, because "you can't just rely on medication". will definitely impede your recovery.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Rochester, NY – Sep 24, 2017
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Just another in one ear and out the other 'professional'. Ive had so many doctors id give a 20 out of 10. But this lady certainly doesnt have any consideration for her patients, or any concern as to their well being. Breaks my heart. I am suffering because of het and i know countless others are as well
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
Rochester, NY – Sep 07, 2017
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Doesn't listen to a word you say. Looks like she learned everything out of a book because has no personal traits to connect to the patient..She's in the wrong business...dealing with patients.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
17 others found this helpful
Helpful
Rochester, NY – Jul 17, 2017
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Deborah seemed to have an opinion before listening. She made the sessions uncomfortable and I often left her office crying. The "therapy" process with her left me feeling worse about myself then before.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Rochester, NY – Jun 22, 2017
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She is very helpful she has an approach that works for me I don't feel uncomfortable discussing my issues. I have been with her for 4 years and even moved away and came back to her. This is the longest I have stuck with consistent therapy. She follows up returns calls and generally I think she is easy to talk to
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Farmington, NY – Jan 21, 2017
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Unfortunately this provider had the worst bedside manner of any provider I have ever met. I have always had a great rapport with all of the medical professionals I have met in the past, so I foudn this to be very odd. I was actually shocked with how rude, unfriendly, unaccommodating and unprofessional she was. She made little to no eye contact, had very poor listening skills, cut me off as I began to answer questions she asked me (I'm not long-winded, so this was also very off-putting).
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
16 others found this helpful
Helpful
Rochester, NY – Aug 17, 2016
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Supportive and knowledgeable. Excellent care received.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rochester – Jan 22, 2016
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About Me

biography

Deborah Spencer is a nurse practitioner in Rochester, NY. She is accepting telehealth appointments.
  • Nursing (Nurse Practitioner)

  • Psychiatric Nursing (Nurse Practitioner)

Locations

Rochester Regional Behavioral Health

Park Ridge Mental Health Center-Pinewild100 Pinewild Dr # 2A Rochester, NY 14606
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