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Dr. Deborah Moon, OD

Dr. Deborah Moon, OD

Optometry

Dr. Deborah Moon, OD is an optometrist in Plano, TX. She graduated from University of Houston / College of Optometry in 1996. She is accepting new patients.

4.1 Star Rating
Based on 10 reviews 4.1 Star Rating (10 reviews)

Practice

4012 Preston Rd Ste 500 Plano, TX 75093

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Dr. Moon's Reviews

Likelihood to recommend Dr. Moon

4.1
10 ratings, 6 with a written review
5 star
70%
70%
4 star
10%
10%
3 star
0%
0%
2 star
0%
0%
1 star
20%
20%

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Excellent service
Efficient, friendly, and professional staff and doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 30, 2022
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Surprise billing- Beware
***Surprise billing alert*** I came in for scheduled check up today. I was informed of an unpaid balance from last year for $130.00.Last Year when I made appointment and visited, I was very careful to request just a basic eye exam (100% insurance covered) and nothing else. Dr. Deborah Moon insisted that she use a machine to examine my eyes that was not part of the basic eye exam I had requested. She told me there was normally a charge to this, and told the assistant to not bill me for it. I got billed anyway. I see now other reviews where they have done this to other customers. ***Buyer beware!****
What went well
  • Appointment scheduling
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Paulsur – Mar 14, 2022
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Dr. Moon is fantastic! I had a very pleasant experience at her office recently for a routine annual eye exam. She was very thorough in her examination and explained everything throughout the process. She has a kind and personable disposition and was always courteous and professional. Her facilities are state-of-the-art, and her entire staff was warm and welcoming. I could not recommend her more highly!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jordan Cain in Frisco, TX – Jan 22, 2018
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Dr. Moon is the very best in the U.S., hands down. She healed my eyes, when I injured them. She listens, finds solutions, is smart, professional, and caring. I love love her, and her office. In addition, Dr. Moon has the very best selection of trendy frames, and an amazing optician who finds the best frames/glasses for each individual face shape. Thank you, Dr. Moon, for taking great care of my eye health. I am blessed by you. :)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Yvonne – Jan 21, 2018
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Dr. Moon is an awesome eye doctor. She is very nice and very professional. In-house optics department does a great job servicing my glasses' needs and upkeep of my glasses and are also very nice. Dr. Moon and her staff do a very complete and thorough eye exam and appropriate needed tests when needed. Great for emergency situations too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Dec 24, 2017
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Dr Moon is very thorough and spends time to explain everything. It is an expensive examination if you don't have insurance. The eyeglasses at Lakeside are very expensive, when I told them that I was going to order my glasses on the internet they told me it would be an extra 25 dollars for the pupillary distance. I'd just spent $183 on the exam. I objected to that and the optician was very snippy about it. I was happy with the exam but I won't be back due to the attitude of the staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
Plano, TX – Jun 19, 2017
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About Me

care philosophy

I believe that every patient deserves superior quality eye care in a relaxed, professional environment. I take the time to explain all diagnosis and treatment plans, go over every test that is performed, and answer all questions. I strive to give...read more
  • Optometry

  • Cornea & Contact Management

  • Ophthalmic Pathology

  • Board Certified By The American Board Of Optometry

    2014
  • University Of Houston / College Of Optometry

    Medical School, 1996
  • Eyecare And Surgery Center Of North Texas

    Internship Hospital, 1996
  • University Of Texas At Arlington

    Undergraduate School, 1992
American Board of Optometry®
American Board of Optometry
Optometry
Self designated 

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Locations

Practice

Lakeside Vision & Optical4012 Preston Rd Ste 500 Plano, TX 75093
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