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Dr. Cynthia Phelps, OD

Dr. Cynthia Phelps, OD

Optometry

Dr. Cynthia Phelps, OD is an optometrist in San Antonio, TX. She is accepting new patients.

4.8 Star Rating
Based on 70 reviews 4.8 Star Rating (70 reviews)

Practice

1321 N Loop 1604 E Ste 101 San Antonio, TX 78232
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Dr. Phelps' Reviews

Likelihood to recommend Dr. Phelps

4.8
70 ratings, 54 with a written review
5 star
90%
90%
4 star
4%
4%
3 star
1%
1%
2 star
0%
0%
1 star
4%
4%

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Eye care and health
Dr Phelps recalled a concern from my previous visit and followed up on it, making sure everything was taken care of to my satisfaction.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2023
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Wonderful staff
Very professional and friendly staff. Always a positive experience for my whole family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 12, 2022
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Great Experience
Love this office, the staff and Dr. Phelps. Great customer service and experience every time I go.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. Adkins – Oct 01, 2022
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Great Dr and staff
I'm retired from Zeiss an eye care company. I know that Dr Phelps keeps up with her diagnostic test equipment, which is very important to me. She examined my wife's eyes because I know she if a great Dr. Very caring and took care of my wife's eyes. The office personnel were professional and friendly also we got the appointment in a timely manner. I will always go back, also they followed up on us to check up to see if we needed anything else. Great place to go for your eye care needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dmtrapper – Aug 26, 2022
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Dr. Phelps goes above and beyond to provide excellent eye care. I would highly recommend her and I have been a customer for several years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Leslie Spielbichler – Aug 04, 2022
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Annual exam
I’ve been coming to Dr Phelps every year for several years for my annual exam. She’s professional and treats me with great respect.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 30, 2022
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Outstanding
The visit was great. She is a very professional and optimistic woman. She was very thorough and explain everything well to me. The overall visit with her and the clinic was outstanding!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joseph Shelton – Jul 27, 2022
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Dr. Phelps is amazing, she always answers any questions that I may have, she’s very kind and friendly, and always gives me the perfect prescription for my eyesight. She’s been my doctor for over 13 years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
L S – Jul 15, 2022
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Very thorough optometrist. Friendly, knowledgeable
No waiting.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cynthia Phelps, great optometrist. – Jun 16, 2022
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Quality Optometrist
Dr. Phelps provides a quality exam with good questions and answers. Her staff is friendly.
What went well
No results
What could be improved
No results
Helpful
Feb 10, 2022
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Went well
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 11, 2022
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Friendy-provided useful infomation and resourceful. Very empathetic with regards to my vision struggles.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
New Patient – Jan 01, 2022
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Very professional
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Wait times
What could be improved
No results
Helpful
Oct 18, 2021
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Dr. Phelps has taken care of my vision needs for many years. She gives thorough exams and knows which of your medications can affect your vision. She always explains everything she is doing. Very professional and friendly. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Beverly Pace – Sep 09, 2021
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My experience has been absolutely awesome!!! I have been going to Dr Phelps for many years and I won’t go anywhere else!!! I love going to Dr Phelps for my annual eye exams.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rose – Sep 08, 2021
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It was my first time visiting this office and seeing Dr Phelps. The reception staff was very helpful confirming they took my insurance and telling me what my copay would be in advance. I was very happy with my appointment with Dr Phelps. She also gave me advice on an allergy eye drop that would also help me. Everyone in the office was friendly and professional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 16, 2021
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Great visit. Nice staff. Very competent and helpful. Would recommend to others.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 25, 2021
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Service was prompt and effective. The staff was friendly and helpful, answering all questions posed to my satisfaction. Dr. Phelps has been my optometrist for several years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 08, 2021
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Competent and professional. She took the time to listen and explain.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 13, 2021
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Love Dr. Phelps
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Long wait times
Helpful
May 10, 2021
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Eye Health Spotlight

About Me

biography

Dr. Cynthia Phelps, OD is an optometrist in San Antonio, TX. She is accepting new patients.

  • Optometry

Patient Favorite Award

Dr. Phelps is a patient favorite Optometrist

    Read our methodology

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    Locations

    Practice

    Unavail1321 N Loop 1604 E Ste 101 San Antonio, TX 78232
    1

    Practice

    Office1321 N Loop 100a San Antonio, TX 78232
    2

    Compare Dr. Cynthia Phelps, OD with other Optometrists near you

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    See all Optometrists / Eye Doctors in San Antonio, TX