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Christi Oates, PMHNP

Christi Oates, PMHNP

Psychiatry

Christi Oates, PMHNP is a psychiatry specialist in Jacksonville, FL. She is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 7 reviews 3.3 Star Rating (7 reviews)

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Brightside

At a Glance

  • Offers TelehealthThis provider offers telehealth appointments. Call the office to schedule an appointment.

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Christi Oates' Reviews

Likelihood to recommend Christi Oates

3.3
7 ratings, 7 with a written review
5 star
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4 star
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3 star
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2 star
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1 star
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Awful. I met her during Covid when my OCD was flaring up. She told me that I actually shouldn't be stressed about people not wearing masks because "the body feds off disease better if it is well oxygenated and masks decrease the ability to get oxygen into your blood" which scientifically is not true. Rather than being empathetic she tried to use "logic" (that went against CDC guidelines) against my OCD. I am a therapist and well aware that my OCD thoughts are sometimes illogical but judgment and trying to convince me otherwise is exactly what you aren't supposed to do. My visit summary stated much misinformation which included denying my trauma history, incorrectly describing the onset of my symptoms, which symptoms I had, and more. I counted 32 errors in the report. It is hard to find a good psychiatrist but she is by far the worst I have ever met with. I did not return.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jan 16, 2021
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Christi is a professional who listens to your concerns, with a sincere desire to help with your issues and find resolutions. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gail H. – Jan 16, 2021
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Dr. Oates is knowledgeable and compassionate. She is trustworthy and I find it very easy to talk to her (and believe me, I don’t trust anyone, lol). I would not hesitate to recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bernadette F. – Mar 29, 2019
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Christi Is Very Patience and listen to your needs and concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 07, 2019
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My son had a serious suicide attempt earlier this year. He was afraid of driving and I had to find a provider close to our home to make it easier for him to follow up. We showed up for his first appointment with Christi and she was not there. He was out of medicine and the office refused to ask another doctor to prescribe enough until he could be rescheduled. I pleaded with them but the refused and told me "take him to the ER." He was not taking any narcotics - only an antidepressant.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
anonymous in NC – Aug 24, 2018
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Provider did not listen to me about my medical condition or wants. I tried to follow her medication adjustments anyway but had bad side effects. My GP doctor told me they should not have been increased due to my changed health condition. I then found out my insurance was billed over $400 for each short med management visit, that is absolutely outrageous! Save your money and go to a real doctor!
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Sad but true in NC – Jul 28, 2018
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Empathetic and professional. 10 times better than practitioner she works for. Values your time and does not keep you waiting.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Savannah, GA – Apr 03, 2016
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About Me

care philosophy

Brightside Health is a fully online mental health practice providing life-changing care for anxiety, depression, & related conditions through personalized Psychiatry & Therapy services available to all 50 states. Appointments are available in as...read more

biography

Christi Oates is a Psychiatric Mental Health Nurse Practitioner who has been providing high-level counseling and medication management to clients with depression and anxiety for over 25 years. She enjoys seeing her clients successfully learning...read more
  • Psychiatry