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Just another number

Don’t expect any questions to be answered without feeling rushed. Didn’t check my file multiple times. Asked for testing that wasn’t necessary. Big reason I switched to UPMC

What went well

Wait times

What could be improved

Office environment
Didn't listen or answer questions
Didn't explain conditions well
Staff wasn't friendly
Appointment was rushed
Didn't trust the provider's decisions

Helpful

Mgn – May 31, 2022

×Post a ResponseAre you Cheryl Knopp?

Cheryl is the best NP I've ever had. My last physician who I was with for 15 years never took the time to truly answer my questions or even hear my concerns. Cheryl on the other hand is the complete opposite. I'm forever grateful to my friend who advised me to see her. She is the best! God bless you Cheryl!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

Helpful

Jenniffer in York, PA – Apr 04, 2018

×Post a ResponseAre you Cheryl Knopp?

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Know Before You Go

About Me

care philosophy

Why I chose to pursue a career in healthcare: Growing up I always wanted to be a nurse. When I was a little girl, I use to dress up my cat and pretend he was sick. I grew up watching my grandmother care for both her mother, and then her sister....read more

biography

Why I chose to pursue a career in healthcare:Growing up I always wanted to be a nurse. When I was a little girl, I use to dress up my cat and pretend he was sick. I grew up watching my grandmother care for both her mother, and then her sister....read more