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Carla Franco, CNP

Carla Franco, CNP

Family Medicine

Carla Franco, CNP is a family medicine specialist in Albuquerque, NM. She is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 16 reviews 3.7 Star Rating (16 reviews)

Practice

3908 Juan Tabo Blvd NE Albuquerque, NM 87111
Telehealth available

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Carla Franco's Reviews

Likelihood to recommend Carla Franco

3.7
16 ratings, 9 with a written review
5 star
63%
63%
4 star
6%
6%
3 star
0%
0%
2 star
0%
0%
1 star
31%
31%

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Carla Franco takes the time to listen to my problems. Her and her staff always pay close attention to my needs
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Marcus in Albuquerque, NM – Aug 31, 2018
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I have found Carla to be kind, knowledgeable and have great bedside manner! She makes me feel as she truly cares for me, she has honest but thoughtful conversations about my health and issues pertaining to it! Her business recently experienced a major set back with a fire and many people where upset that she was closed but THEY HAD A FIRE!!!! What is she supposed to do, please give her a try if you haven't already!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mike Stang in Albuquerque, NM – Aug 09, 2018
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Carla is the best doctor/health practitioner I have ever benefited from in all my 50 years of seeing doctors.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
VM Barre in Albuquerque NM – May 21, 2018
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This lady put my health and my friends in serious jeopardy. Both of us have thyroid issues. She overmedicated me and misdiagnosed my friend with thyroid cancer. Thankfully we both had the good sense to realize Ms Carla is a quack and got 2nd opinions. So thankful I never have to see her again
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Albuquerque, NM – Mar 21, 2018
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Carla Franco, NP is one of the the kindest and most patient medical professionals I’ve met with! The staff has always been more than kind to me, and willing to go above and beyond for me. From the time I first scheduled to the time I walk out. The reviews about the staff are beyond false. I have been in the waiting room to experience rude patients degrade the staff, the staff handled the situation very professionally!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Albuquerque – Jan 25, 2018
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her staff is the most disintegrated unprofessional medical staff I have ever encountered... nothing but problems with billing scheduling and the fact that I waited to see C.F for almost an hour and a half... the only mistake I made was not trusting my gut when it was screaming at me to walk out the door.... NEVER will I go back there EVER
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Albuquerque, NM – Jun 25, 2016
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She would not refill my prescription for Celexa - or lower it so I could safely withdraw from this drug. I was forced to cold-turkey withdraw from the drug with MANY side effects and my safety was a risk.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Katrina in Albuquerque, NM – Apr 23, 2016
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This office wrote the wrong version of my Rx refill & told me it was my own fault for not noticing the two letter difference when I picked it up at the pharmacy. Rx was never fixed & when my insurance was running out, the pharm contacted their office many times over the week to have it fixed before the end date. They faxed it over the DAY AFTER. I contacted the office several times to try to get answers and help, received a call from office manager telling me too bad & find another physician.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Kristen in Albuquerque, NM – Mar 08, 2016
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I would recommend Carla Franco, CNP. I have been going to her for over five years. I've changed insurance companies but never drs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sherry Williams in Rio Rancho, NM – Mar 05, 2016
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About Me

biography

Carla Franco, CNP is a family medicine specialist in Albuquerque, NM. She is accepting new patients and telehealth appointments.
  • Family Medicine

  • Cardiology

  • English

  • Spanish

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Locations

Practice

Office3908 Juan Tabo Blvd NE Albuquerque, NM 87111
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