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Dr. Burton Kraft, OD

Dr. Burton Kraft, OD

Optometry

Dr. Burton Kraft, OD is an optometrist in Vienna, VA.

3.6 Star Rating
Based on 5 reviews 3.6 Star Rating (5 reviews)

Practice

8359 Leesburg Pike Vienna, VA 22182

Experience Check

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Dr. Kraft's Reviews

Likelihood to recommend Dr. Kraft

3.6
5 ratings, 3 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
20%
20%
1 star
20%
20%

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Very reliable over time. Very professional and effective interventions to maximize your vision.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 18, 2022
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Dr. Kraft deserves 5 star ratings! He has been my doctor since 2014 and I’m very lucky to have found a great doctor who cares so much about his patient. I used to always have problems with my eyeglasses and i never had any since having him. He prescribed me a very clear glasses and I’m extremely happy with his service. I go to him yearly eye checkup and my vision has been great. Thank you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sadia Hassan – Dec 01, 2021
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I have been a patient of Dr Kraft for at least 10 years. I like him and have continued to see him out of network when my vision insurance changed because I liked him but the service in his office has continued to decline. Today was the last straw. Made an appt for for a contact lens fitting, After waiting 30 minutes I am told that Dr Kraft wont see me unless I get a full eye exam. I explain that I had an exam with Dr Kraft six months previous and he referred me to a specialist who had done a full eye exam.... (took five months to get the specialist appt because of COVID) and since I had just had a full exam within the last month all I wanted was to be fitted for contacts (specialist offered to put me in contact lenses but wanted to stay loyal to Dr Kraft). Employee - "Dr Kraft will not see you unless you get a full exam" Asked to speak to Dr Kraft "I am afraid that's not possible" Client service doesn't exist anymore. Its all about raking you for the extra bucks.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Long wait times
2 others found this helpful
Helpful
Service has gone downhill – Aug 23, 2021
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About Me

biography

Dr. Burton Kraft, OD is an optometrist in Vienna, VA.
  • Optometry

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Locations

Practice

Daniel Poth O.D. and Associates P.C.8359 Leesburg Pike Vienna, VA 22182
1
EyeCare Centers of America11103 West Ave Ste 6 San Antonio, TX 78213
2