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If Brenda Churchman, APRN, still has her assistant Christine, watch out ! She's uninspired, disingenuous, snotty, and almost worthless, in my opinion. Usually I had to call two or three times to get responses to legitimate questions and requests. Felt like a pest or a nuisance. Called to speak with the Office Manager Deb to complain, but no call-back; I was left out in the cold. Doesn't speak well for the “St. Mary's Medical Group”. No problems with my previous PCP for 10 years or new one.

What went well

No results

What could be improved

Difficult to schedule appointment
Didn't listen or answer questions
Didn't explain conditions well
Staff wasn't friendly
Appointment was rushed
Didn't trust the provider's decisions

6 others found this helpful

Helpful

Tammy W in Sparks, NV – Feb 24, 2019

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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more