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wonderful staff an the dr is professional treated my son with respect also great service an convienient

What went well

No results

What could be improved

No results

Helpful

Mar 14, 2019

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Excellent service. I don't have an insurance card for my eye plan but they made it easy. The doctor was great! He was informative and professional.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Cynthia Hodges in sanford, FL – Jan 16, 2019

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Dr Ben and his office and staff are the best I wouldn't go to anyone else. Even when I had no insurance I made my appointments with Dr Ben and paid out of pocket

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Rebecca Rachman in Sanford, FL – Dec 01, 2018

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Jessica Weigold did a fabulous job with my massage. I would recommend her to anyone.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Jiannah Gary in Fort Wayne, IN – Nov 19, 2018

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Natalie always does a great job!! She listens to what I tell her my problems are and makes sure she focuses on those areas:)

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

April Mathys in Fort Wayne, IN – Nov 19, 2018

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Top Shelf Service. I was extremely pleased with this office all around. From my exam to the explanation of my options moving forward to improve my sight. I’m excited to get started with Ortho K and have already referred the office to several family members for their upcoming eyecare needs.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Johanna Stewart in Sanford, FL – Nov 15, 2018

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Staff friendly and competent. Clear explanations of what is happening and what to expect. Clinical expertise is also very noticeable here and gives me a great level of confidence.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Geneva Cruz in Sanford, FL – Nov 15, 2018

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I always feel well cared for at AdvancedEyeCare. They staff is so professional and friendly. The technicians are all so knowledgeable and they are friendly, too. The doctor is great. Ditto on knowledgeable, friendly, and professional. I am always there for several hours because they are so thorough and they certainly seem to be advanced technologically. I feel like my eyes are thoroughly examined and if there is an issue, they will find it!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Gary Joe in Sanford, FL – Nov 13, 2018

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I like this office for my EyeCare needs. Everyone is very helpful, friendly and professional. I never have a long wait and they make the process very easy.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Joseph Scott in Sanford, FL – Nov 08, 2018

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Best Service. 've been a patient of this practice for many years and have always been satisfied with my experience. They have a good verity of frame styles and competitive prices

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Jake Zee in Sanford, FL – Nov 08, 2018

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I am so happy with the level of service at Advanced Eye Care. All the staff was really friendly and helpful. I have a 3 year old son who has to come with me to all my apt and I love that this place caters to the fact that kids visit their office. I wish I could give more than 5 starts!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Janice Go in Sanford, FL – Nov 08, 2018

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Went above & beyond! Collin stayed after closing hours so I could get my glasses before my trip. That is going above beyond! Everyone was very helpful & informative.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Jen Rosendall in Sanford, FL – Oct 16, 2018

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I have been going here for about 4 years! I absolutely love the ease of getting an appt within days, the courteous friendly staff that know my name and welcome me each time. All of the doctors are caring, spend a very long time with me and explain my individual problems in terms I understand. I cannot say enough about what a great experience I have with this office.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Darlene Merced in Sanford, FL – Sep 26, 2018

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Eye Health Spotlight

About Me

care philosophy

We are dedicated to improving the health of our community by helping our neighbors look and feel their best, one patient at a time. Our local doctors and associates are here to care for your family's vision, providing high-quality eyewear and a...read more

biography

Ben Larson, O.D., received his Doctor of Optometry from the Indiana University School of Optometry in Bloomington, Indiana, in 1996. He completed his ocular disease and refractive surgery residency at the University of Alabama. Dr. Larson earned...read more