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Dr. Andrea Hardwick, OD

Dr. Andrea Hardwick, OD

Optometry

Dr. Andrea Hardwick, OD is an optometrist in Auburn, AL.

3.7 Star Rating
Based on 6 reviews 3.7 Star Rating (6 reviews)

Practice

778 N Dean Rd Ste 100 Auburn, AL 36830
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Dr. Hardwick's Reviews

Likelihood to recommend Dr. Hardwick

3.7
6 ratings, 4 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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I was a patient since Dr Hardwick opened her practice. During my last visit she asked if I was having any issues & I stated that I was still dealing with dry eyes. This is a complaint I've made during every exam. I was not prepared to pay a $75 bill that day & could not pay. I was so upset by this surprise, which, she stated was because I complained of dry eyes. I had been working out of town & could not get back to pay. Two weeks later she called & left this voicemail. it's Dr. Hardwick at Hardwick Vision Center I was just calling you regarding that bill that you said you were gonna come pay a couple of weeks ago. We have still not received payment and we are going to need a payment today by lunch so if we don't hear from you by the end of lunch which will be 1:00 today then we will be filing a police report for theft of services. You can certainly give us a call to pay that over the phone or you can stop in today and that is before 1:00 and that's when we will be filing a report.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Marie – Mar 03, 2020
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I have seen Dr. Hardwick every year since she opened her practice. She is attentive, courteous and caring. Can’t imagine going anywhere else
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 12, 2019
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LOVE Dr. Hardwick. She gives the most thorough exams and knows exactly how to make you feel comfortable. She's the best!!!! HIGHLY RECOMMEND.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Dec 04, 2018
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I have tried this place twice and I never write reviews for anything, but both experiences have been very disappointing. Last year she tried to change my contacts to a different brand. She made me get proof from my previous eye doctor to get the brand of contacts that I have worn for years and years. I tried her again this year just because all I needed were more contacts. She increased my script which was probably needed and fitted me with new contacts. After I got home, I began to get a terrib
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Auburn – May 18, 2018
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About Me

biography

Dr. Andrea Hardwick, OD is an optometrist in Auburn, AL.
  • Optometry

Locations

Practice

Hardwick Vision Center778 N Dean Rd Ste 100 Auburn, AL 36830
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