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Fine

I like that she asked questions but it was hard for me to answer some of them as I was nervous. She did order the blood work I wanted but she didn’t take me seriously as a person. She explained what hyperthyroidism is even after I was diagnosed and had it for over a year. I told her I gained 20 pounds after my thyroid wasn’t hyper anymore and she just laughed and recommended healthy eating? I wouldn’t recommend as someone I could personally connect with but she will order what you need.

What went well

Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

I didn't feel respected
Difficult to schedule appointment
Didn't listen or answer questions
Didn't explain conditions well

Helpful

Apr 22, 2023

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Caring and compassionate.

What went well

No results

What could be improved

No results

Helpful

Mar 26, 2019

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Always professional and competent

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

JOHN BANNISTER in HAMBURG, NY – May 01, 2018

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Very considerate of my time and comfort level. I really enjoy the staff at OP family practice.

What went well

Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

3 others found this helpful

Helpful

East Aurora, NY – May 18, 2016

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About Me

biography

Amy Pohlman, PA is a family medicine specialist in Orchard Park, NY. She is accepting telehealth appointments.

Family Medicine

For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.

Healthgrades has not received any data indicating a board action exists for this provider.