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Dr. Zahid Afzal, MD

Dr. Zahid Afzal, MD

Gastroenterology*

Dr. Zahid Afzal, MD is a gastroenterologist in Oak Lawn, IL. Dr. Afzal has extensive experience in Esophageal Disorders, Pancreatic Disease, and Gastrointestinal Disorders. He is affiliated with Silver Cross Hospital. He is accepting new patients.

2.8 Star Rating
Based on 28 reviews 2.8 Star Rating (28 reviews)

Practice

9921 Southwest Hwy Oak Lawn, IL 60453

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Dr. Afzal's Reviews

Likelihood to recommend Dr. Afzal

2.8
28 ratings, 16 with a written review
5 star
39%
39%
4 star
4%
4%
3 star
4%
4%
2 star
4%
4%
1 star
50%
50%

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Awful Reception
Dr Afzal is awesome. His scheduling and office staff are rude, condescending and not nice. They never answer the phone and rarely return calls. I recently posted negative review on google about this and when they called me back they were insulted and angry. That speaks volumes about this complaint. Again, they not nice, not helpful, and nasty about scheduling. I going elsewhere, despite the doctor being excellent.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Feb 01, 2025
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The best GI doctor
I’ve been going to Dr.Afzal for several years now and I think he’s one of the best out there.The staff is amazing especially Jamie who’s been through it all with me.Thank you all of you! I cannot say enough about Jamie as she goes above and beyond to help you through this terrible disease.Thanks again!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Keener – Apr 20, 2024
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Dr Afzal is an excellent Doctor
Dr Afzal has been my Doctor for several years and has always been kind, patient and thorough. He has been there to put my mind at ease considering my health diagnosis and my continued care. He is extremely compassionate and a great human being! I highly recommend him for all your gastro issues. You will be pleased!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
P. O'Day – Mar 13, 2024
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The best, most compassionate physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kitty in Elwood,IL – Feb 02, 2024
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My husband and myself recently had our colonoscopy done. all went well. thank you and your staff for all your help and great care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike and Laura – Oct 04, 2023
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Schedule issues
Dr Afzal seems nice but his staff is not. Schedule person is rude and offers her opinions. She even hung up on my wife. Even though he is recommended by our physician it is not worth the hassle.
What went well
No results
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Ken Jankowski – Jul 19, 2023
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Years of no results
I was a patient for 3 years and nothing Afzal did offered me any relief for my "bowel disease." My biggest complaint is his seemingly robotic practice. He doesn't listen, he prescribes medication and sends you on your way. After digging through my medical files I discovered my bowel disease blood panel was all clear, when confronted he said my colonoscopy is what made him draw his conclusion. He is absolutely intolerant to the idea that he misdiagnosed me. Tens of thousands of dollars in treatments, pills and infusions over 3 years have done nothing. I feel ignored and no longer see Afzal. I have yet to see another GI. I lost trust in the entire system. We're just dollar signs.
What went well
No results
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
CJR – Mar 14, 2023
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Might rate him higher if I could make an appointme
don't know about the dr but his office answering staff needs to be replaced. spent 2 hrs on the phone oh hold just waiting to speak to a represensitive to schedule an appointment. Never got through.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Feb 25, 2023
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I feel that Dr Afzal is all about the money. If your health insurance is not in the network his staff makes you feel like you are a Medicaid recipient. Even after you get a referral from your health insurance they do not tend to work with you. My experience with him & his staff was the most horrible experience l have ever went through since l’ve been with SilverCross Hospital. So make sure your health insurance is in their network or you will casted aside like you are a nobody.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Shirley Wilson – Oct 14, 2022
I assure you that we don't treat patients... Read More
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I recently had a colonoscopy performed by Dr. Afzal. He was very comforting, intelligent and efficient. Hi staff is very caring. I wholeheartedly recommend Dr. Afzal. Dolores B.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dolores B. – Dec 13, 2020
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Not good and suffering from colonoscopy procedure ever since. Chronic hemorrhoid problems with much pain. Never had problems like this prior to the procedure and will never do it again!
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
MR – Sep 10, 2019
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Pleased patient
What went well
No results
What could be improved
No results
Helpful
Apr 05, 2019
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A doctor who cannot manage his schedule. Waited 45 minutes for the doctor. Front office staff chatting away. I would never use or recommend doctor who disrespects my time.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
John in Chicago, IL – Jun 16, 2017
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I found Dr Afzal to be very personable, professional, and polite, even shook my hand. Took the time to answer my questions so I could understand what was going on. Never felt rushed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Homer Glen – May 13, 2017
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Absolute worst excuse for a doctor. His negligence was life threatening for my husband. He his a clear example of a doctor who looks as his patients as a number and not as loved one for someone else. Least caring doctor I have ever met in my life, horrible bed side manner. I would highly recommend ANY other doctor than Dr. Afzhal. Calls himself a "specialist" he could honestly not care less about his patients. I hope this review gets back to him and he shapes up, or grows a heart.
What went well
No results
What could be improved
  • Long wait times
13 others found this helpful
Helpful
Chicago, IL – Jan 22, 2017
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By far the least pleasant experience I've ever had with a doctor. His nurse is very rude and not good about getting back to you. Also I never get any appointments only get prescriptions written and sent to walgreens after I call and leave several messages regarding my symptoms and side effects from the strong drugs he seems to prescribe considering he never sees me. Having chrohns disease and a doctor who doesn't seem to care or have the time of day for you is beyond frustrating.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
22 others found this helpful
Helpful
Zmc in Frankfort – Dec 28, 2015
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About Me

biography

Dr. Zahid Afzal, MD is a gastroenterologist in Oak Lawn, IL. Dr. Afzal has extensive experience in Esophageal Disorders, Pancreatic Disease, and Gastrointestinal Disorders. He is affiliated with Silver Cross Hospital. He is accepting new patients.
  • Gastroenterology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Hindi

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Locations

Practice

Midwest Center for Digestive Health SC9921 Southwest Hwy Oak Lawn, IL 60453
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New Lenox Anesthesia LLC678 Cedar Crossings Dr New Lenox, IL 60451
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Premiere Endocrine Associates SC1890 Silver Cross Blvd New Lenox, IL 60451
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