Dr. Zachary Stengel, MD

Good at listening. Good at collaboration with patent. Personable. Capable. Knowledable.

Thorough and caring.

The doctor is friendly and seems well qualified. He listens, asks questions, and responds to my questions and/or concerns.

He has been my doctor for many years and knows my history

He actually read the correspondence I copied him in to Optum and United Healthcare regarding their failure to cover lab work

No referral. Not letting me know about my lab results.

I felt he was in a rush, he didn't do a thorough examination. My medications were sent to the mail order Optum instead of Walmart so I could get them right away. And I'm STILL SICK.

I feel the doctor is concerned about my health

Excellent customer service.

I don?t feel heard. I have felt invalidated and feel the only focus has been my blood pressure and blood sugar. I have other concerns and they are passed on.

I had one specific concern that still needs addressed. I was unsure that he has the required experience to understand the seriousness of my problem

Doesn?t listen to my questions, on to the next thing. Could have ordered one blood test instead have having three

Listens carefully to concerns, very friendly, SMILES, answered my questions.....just took the time! to care.

Dr. Stengel is exactly what I need for a primary care physician. He takes care of all the essential priorities I have. He is to the point and I am treated quickly and efficiently.

I have had nothing but prescription issues since I started going to Dr. Stengel. He can't seem to sync all my diabetic medications and supplies. He'll write a prescription for a year on the diabetic medications that I fill every 2 months. But the test strips and needles don't follow the same year prescription. I have call his office every single time I refill my diabetic prescription because I am either shorted needles or test strips. This has been going on for a year, and every time I call his office they say they fixed it and low a behold, next time its messed up again.

Don?t seem to care about what you think and ask for him to do in complete paperwork and return to me

Very polite, respectful and concern about the well being of his pacient like me.

Very thorough and professional.

I've spent hundreds of dollars in Copays for tests I felt I should address regarding my health as an older patient. I received an MRI for back pain and a CAT scan to establish status of Pulmonary Embolisms I passed in my past. I also wanted to receive help with smoking cessation. This occurred on [omitted]. Tests were performed as expediently as I could schedule and results were available to Optum and Dr. Stengel through the MyChart portal. Its now almost February and I have received NO reply, comment, text message, email or any other means of communication. Now unfortunately, I am left to find a new PCP and I have medication refills that I have to protect in order to manage my bilateral endolymphatic hydrops or Menier's Disease that i contracted in the 1980's. In other words I am not taking prescription medications as prescribed because I have already experienced a severe withdrawal due to lack of support from Walgreens and Optum. Dr. Stengel displays an absence of eye contact or facial expressions, lack of bedside manner in treating a deaf patient, and a condescending attitude when confronted with any negative input. I will not be seeing Dr. Stengel again and I will be happy to inform the Emergency Room, if required, about my sub standard healthcare support. I'm currently sitting with test results, paid all copays, and have not heard one word from Optum or Dr. Stengle. I will not be returning to Optum other than to complete a transfer of records to a new healthcare provider. I'm easily reached via email, text or even telephone. Due to my lack of hearing for decades, voice communications can be difficult for me but I have technology to assist if needed. I'm not qualified to judge any physicians qualifications and Dr. Stengle may be a wonderful doctor to his other patients but he is definitely not a fit for me. I haven't had quality healthcare from Optum since Dr. Cronin left. I do not need to be contacted by you in regards to this and I really honestly doubt I will hear anything from you. I have informed my insurance company of all the details of my treatment with Optum and Dr. Stengle. What a shame.

He easy to work with and knowledgeable