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Dr. Zachary Shook, MD

Dr. Zachary Shook, MD

Internal Medicine*

Dr. Zachary Shook, MD is an internist in Richmond, VA. He is affiliated with medical facilities such as Henrico Doctors' Hospital and Parham Doctors' Hospital. He is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 30 reviews 4.3 Star Rating (30 reviews)
Telehealth AvailableAccepting New Patients
6900 Forest Ave Ste 300
Richmond, VA 23230

Office Hours

Monday

7:30 am
to
5 pm

Tuesday

7:30 am
to
5 pm

Wednesday

7:30 am
to
5 pm

Thursday

7:30 am
to
5 pm

Friday

7:30 am
to
5 pm
6900 Forest Ave Ste 300
Richmond, VA 23230

At a Glance

  • Area of Expertise • Dr. Shook specializes in the area of Internal Medicine. See board certifications
  • Explains Conditions Well • Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth • This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital • America’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals

More Internists at Retreat Doctors' Hospital

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Dr. Shook's Reviews

Likelihood to recommend Dr. Shook

4.3
30 ratings, 10 with a written review
5 star
80%
80%
4 star
0%
0%
3 star
3%
3%
2 star
0%
0%
1 star
17%
17%

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Excellent doctor
I have been going to Dr. Shook for many years. My former doctor had retired and Dr. Shook had just come VA Physicians. Most of my family goes to him. He is so patient and listens as long as you need him to. You can tell he really cares. He is quick to respond via portal and his nursing staff is also quick to respond if you call and leave a message. Dr. Shook has seen me through many a health crisis. His calm, warm demeanor is always so welcoming when you aren’t feeling well. He’s just the best! I highly recommend him!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Elizabeth Costin – Jul 08, 2023
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Shook dismissed my symptoms as "anxiety" and "stress" when I told him repeatedly I was not anxious. He then accused me of doing ill3gal drugs (never done drugs in my life). He did not run any tests or ask me any questions, even though I was experiencing the worst symptoms i've ever experienced for an extended amount of time (4 months). Had severe insomnia, palpitations, shortness of breathe, chest pain, episodes of high heart rate, numbness in my arms, feeling faint upon exercise, weakness, joint pain, chills, and muscle pain. Shook told me to "seek counseling". Ended up going to another doctor and was diagnosed with long haul COVID dysautonomia.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
3 others found this helpful
Helpful
Cole – Dec 28, 2021
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First visit with dr shook he recognized that I might have cancer, when my long time primary dr should have caught it over a year ago. It’s not easy when you change doctors but I am glad I did.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Steven – Apr 07, 2021
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Had to cancel a couple of my dad’s appts well in advance because he fell ill and had to go into the hospital. He was discharged after a week but then had to back in and stayed for a month. When I tried to make an appointment after my father was released to come home I was told Dr. Shook would not see him. I’m sorry my dad’s poor health was an inconvenience and I find it despicable that he would refuse to accept him as a patient. How arrogant and disgusting and I’ve even had my sons look for another doctor. Wish I could give 0 stars!!
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
3 others found this helpful
Helpful
Lorie George – Feb 13, 2021
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Empathetic and thorough. Staff was efficient and friendly. Communication and follow up has been excellent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sep 10, 2020
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Excellent doctor. He listens and takes time to understand my specific issues or concerns. 100% recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jan 31, 2018
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I started with Dr. Shook when my physician retired at Virginia Physicians (a LONG time ago!). I never feel rushed at my appointments. When I contact Dr. Shook through the patient portal, I get responses quickly. (One time even over a weekend, and it wasn't an emergency.) He listens to my thoughts and suggestions, and I never feel like he thinks what I'm asking is silly or unimportant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Pam D in Richmond, VA – Jan 13, 2017
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Dr. Shook is a very good doctor. He has always taken to time to explain my problems and what can be done to treat the situation. We are going to miss him as we have located to another state. I just hope we can find someone as good as he is.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
SKN in Richmond, VA – Jul 27, 2016
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We had high hopes for Dr. Shook. We heard such great things. After essentially blowing my wife off, he seemed genuinely angry that we weren't thanking him for NOT helping.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Dave H in Richmond, VA – Jun 07, 2016
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DR SHOOK always takes as much time as he needs to listen to all of the things I have going on, and does an excellent job of explaining his diagnosis & and treatment - especially giving me his expected results of treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
BARRY in Aylett, VA – Jan 12, 2016
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About Me

biography

Dr. Zachary Shook, MD is an internist in Richmond, VA. He is affiliated with medical facilities such as Henrico Doctors' Hospital and Parham Doctors' Hospital. He is accepting new patients and telehealth appointments.

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Virginia Commonwealth University School Of Medicine

    Residency Hospital

  • Virginia Commonwealth University School Of Medicine

    Internship Hospital

  • University Of Miami

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Affiliated Hospitals

  • Retreat Doctors' Hospital

    2621 Grove Ave
    Richmond, VA 23220
    Recipient of 35
    hospital awards

    America's 100 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

  • Henrico Doctors' Hospital

    1602 Skipwith Rd
    Richmond, VA 23229
    Recipient of 54
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 100 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback

  • Parham Doctors' Hospital

    7700 E Parham Rd
    Richmond, VA 23294
    Recipient of 35
    hospital awards

    America's 100 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards
Learn more about how Healthgrades measures Hospital Quality