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Dr. Yu Guan, MD

Dr. Yu Guan, MD

Family Medicine*

Dr. Yu Guan, MD is a family medicine physician in Yorktown, VA. She is affiliated with medical facilities Sentara Careplex Hospital and Bon Secours Mary Immaculate Hospital. She is accepting new patients.

4 Star Rating
Based on 25 reviews 4 Star Rating (25 reviews)

Practice

307 Cook Rd Yorktown, VA 23690

At a Glance

  • Area of Expertise
    Dr. Guan specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Good Communication
    Patients said there was good doctor communication at the hospital. See hospitals
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Dr. Guan's Reviews

Likelihood to recommend Dr. Guan

4.0
25 ratings, 11 with a written review
5 star
72%
72%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
24%
24%

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I had a very negative experience with this doctor. In my opinion, she was unprofessional and had a poor bedside manner. She did not listen to my concerns and frequently made incorrect treatment decisions. I would not recommend her services and advise others to be cautious.'
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
Helpful
Jul 22, 2024
Thank you for your feedback. Our office is... Read More
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Refused to Listen
My son has been hospitalized and saw this dr during his stay. Never really examed him, didn’t Listen to the patient at all. Kept talking over him, it had to be her way and didn’t take in to account the patient - son has autism so his actions are a little different - he talks search sarcastically and with some eye rolls which is just him- and she got mad at him and asked if always talked like that, and then told him she didn’t like that kind of talk. He was not well and she ignored him, he passed out after being given medicine on her order and lied to the rapid response team when they were called to his room. She was giving orders during the RR event and no one else in the room understood why she was doing those things. They were wrong. He was having seizure like activity and was not responding and she wanted to pour juice down his throat since he had not eaten his dinner - which was delivered 10 mins before the rapid was called .
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 28, 2024
It’s important that our patients are more than... Read More
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She is such a terrible doctor I have ever seen.I have to say she is two-faced person! Do not trust her and stay away from her!
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Grace – May 17, 2023
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Overall, my appointments with Dr. Guan have been good, she is a knowledgeable doctor, listened to my concerns. Her nurse is wonderful, too. Unfortunately, towards the end of the appointment I felt rushed, I wasn't given the chance/time to ask questions, that part could be improved.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
Helpful
Jul 23, 2020
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Dr. Guam is thorough, asks questions, refers wisely and is very caring!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Donna Anne Prantl – Jul 17, 2020
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Dr. Guan is a great family doctor. Ive seen her for years. She listens, she spends time with you, she explains conditions/procedures throughly, and she is easy to get in to see.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Brittany – Jun 01, 2020
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This was a follow-up visit for colitis diagnosed via CT scan at RRMC. Labs to be done on 4-22 to see if my WBC has returned to normal.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 21, 2020
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Dr. Guan is very kind and knowledgeable. She treats my mom with patience and care. She listens to patients and discuss the best options. She cares about your medical history. I would highly recommend her as your family doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 21, 2020
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I had a best-ever checkup experience with Dr. Yu Guan on Thursday 4-9-2020, despite COVID-19 Social Distancing and societal fears. I felt completely safe and respected. My entire visit was excellent from start to finish because Dr. Guan and her TPMG staff had a smooth & very safe system from check-in to check-out, with many special COVID-19 precautions in place. Dr. Guan was especially kind and unhurried with me. She took time to ask about my mental health in addition to safely examining my physical health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
B. D. – Apr 14, 2020
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Always honest and very welcoming. Not afraid to be blunt when it comes to what is essental to getting better or recovering.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tyson Stearnes – Mar 25, 2020
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I think Dr. Guan is very knowledgeable. She is also very matter of fact with health care. I recommend highly her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ray Campbell – Jun 13, 2019
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About Me

biography

Yu Guan, M.D. earned her Doctor of Medicine degree at Hunan Medical University in Hunan, China. She completed an internship and residency in Internal Medicine at the Third Xiangya Hospital, Central South University, in Hunan, China. Dr. Guan also...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Riverside Family Medicine/vcu Family Med

    Internship Hospital, 2008
  • The Third Xiangya Hospital Of Central South University

    Fellowship Hospital, 1997
  • The First Xiangya Hospital Of Central South University

    Residency Hospital, 1994
  • The First Xiangya Hospital Of Central South University

    Internship Hospital, 1993
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Locations

Practice

Office307 Cook Rd Yorktown, VA 23690
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:00pm
    • Tue: 8:30am - 5:00pm
    • Wed: 8:30am - 5:00pm
    • Thu: 8:30am - 5:00pm
    • Fri: 8:30am - 5:00pm
  • Directions

Practice

Office860 Omni Blvd Ste 101 Newport News, VA 23606
2

Affiliated Hospitals

  • Sentara Careplex Hospital

    3000 Coliseum Dr
    Hampton, VA 23666
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Bon Secours Mary Immaculate Hospital

    2 Bernardine Dr
    Newport News, VA 23602
    Recipient of 13
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality