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Dr. Xi Na, MD

Dr. Xi Na, MD

Gastroenterology*
25+ years of experience

Dr. Xi Na, MD is a gastroenterologist in Stoneham, MA and has over 25 years of experience in the medical field. Dr. Na has extensive experience in Pancreatic Disease. She graduated from Beijing Medical University in 1997. She is affiliated with Winchester Hospital. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 16 reviews 3.5 Star Rating (16 reviews)

Practice

91 Montvale Ave Ste 206 Stoneham, MA 02180
Telehealth available

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Dr. Na is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Na's Reviews

Likelihood to recommend Dr. Na

3.5
16 ratings, 8 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
38%
38%

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Nice doctor, good experience
I went here based on a referral from my pcp for my first routine colonoscopy. Dr. Na was very pleasant and knowledgeable. She and the nursing staff kept me comfortable and calm for the procedure.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mar 12, 2024
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Be aware
I went in for an endoscopy, which was difficult to schedule through her office. The day of the endoscopy was the first time I had met with her. She asked how much anesthesia I use, which of course, I had no clue. With her educated guess, I went under. I then remember waking up because I started coughing and could feel the camera equipment tossing round inside me. I heard them say at that point…more anesthesia. When I came to my stomach was in pain, bruised and never the same. I mentioned it to her team and they ignored me as did my primary care Dr. All I wanted to do was to get advice on what I can do to improve my health issue. At this point, it really is disappointing to know that health care in Massachusetts has had a dramatic decline in recent years and Dr. Na is one I would stay far away from.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
10 others found this helpful
Helpful
Dissatisfied Patient – Jun 30, 2023
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Would not go back
I went to Dr. Na because I was having stomach pain, vomiting and upset stomach. She repeatedly told me it was because I was overweight but still ordered tests. She then diagnosed me with something—but my issues continued and she would not listen to me. She would frequently talk over me, always ran late, and her staff were rude and gave off “high school mean girl” vibes. I’ve been seeing a new GI and been feeling better and feeling heard.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Apr 25, 2023
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Immediately after a routine screening colonoscopy, I developed very painful, very unpleasant symptoms and needed emergency care and an overnight stay in the hospital. I was perfectly fine before the procedure. Never ever again.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Healthy and happy before procedure – Dec 23, 2022
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I just had my 50 year old colonoscopy screening with Dr. Na. She removed 4 pre-cancerous polyps. I couldn't be more pleased with her skill and technique. Thank you Dr. Na. See you in three years.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Allison P – Jun 17, 2021
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Very bad experience with Dr Na. She is incompetent. I almost died during a procedure.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Private – Jan 25, 2020
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I was transferred to Dr. Na when my other GI Dr left the practice. I have been extremely displeased with her since becoming her patient. She has no bedside manners, no compassion for her patients. I went due to months of severe stomach pain. Unable to eat or drink. She schedule a few tests, which were incomplete orders, failed to respond to mgs and lied on my medical chart. When I brought the information to her attention she said she was busy with another patient. To follow w my pcp.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
23 others found this helpful
Helpful
Winchester ma – Feb 13, 2018
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Dr. Na was very professional, extremely pleasant and informative explaining the procedure to me. Her staff was also so pleasant and reassuring. They were very helpful and kind to me during my visit before and after the procedure.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
13 others found this helpful
Helpful
Patty L in Charlestown, MA – Apr 27, 2016
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About Me

biography

Dr. Xi Na, MD is a gastroenterologist in Stoneham, MA and has over 25 years of experience in the medical field. Dr. Na has extensive experience in Pancreatic Disease. She graduated from Beijing Medical University in 1997. She is affiliated with Winchester Hospital. She is accepting new patients and telehealth appointments.
  • Gastroenterology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Beijing Medical University

    Medical School, 1997
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Na is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Practice

    Dha Pho-W LLC91 Montvale Ave Ste 206 Stoneham, MA 02180
    1

    Practice

    Digestive Health Associates PC91 Montvale Ave Stoneham, MA 02180
    2

    Affiliated Hospitals

    • Winchester Hospital

      41 Highland Ave
      Winchester, MA 01890
      Recipient of 2
      hospital awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      82%
      Patients said that nurses always listened to them and explained things well

      7% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality