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Dr. William Lao, MD

Dr. William Lao, MD

Cosmetic, Plastic & Reconstructive Surgery*

Dr. William Lao, MD is a plastic surgeon in New York, NY. He is affiliated with Lenox Hill Hospital. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 62 reviews 4.7 Star Rating (62 reviews)

William Lao, MD

535 5th Ave New York, NY 10017
Telehealth available

Make an Appointment

Hospital Highlight

Dr. Lao is affiliated with Lenox Hill Hospital New York, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Lao specializes in the area of Plastic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
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Dr. Lao's Reviews

Likelihood to recommend Dr. Lao

4.7

62 ratings, 59 with a written review
5 Star
94%
94%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
6%
6%

Your trust is our top concern. Learn more.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
No results
What could be improved
No results
17 people found this helpful
Helpful
Jun 18, 2021
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
21 people found this helpful
Helpful
Sherry – Apr 24, 2021
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
25 people found this helpful
Helpful
Dec 16, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
2 people found this helpful
Helpful
???? – Dec 11, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
27 people found this helpful
Helpful
Dec 06, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
24 people found this helpful
Helpful
Dec 02, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
20 people found this helpful
Helpful
Nov 25, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
14 people found this helpful
Helpful
Nov 20, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Nov 16, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Nov 12, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
11 – Oct 27, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Claire – Oct 26, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Evelyn Zhao – Oct 18, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Eunice – Oct 15, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Listened & answered questions
What could be improved
No results
7 people found this helpful
Helpful
Angel – Oct 10, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Oct 10, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 people found this helpful
Helpful
Sophia.S – Sep 19, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Sep 18, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
6 people found this helpful
Helpful
Sep 04, 2020
×Post a ResponseAre you Dr. William Lao, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Aug 28, 2020
×Post a ResponseAre you Dr. William Lao, MD?

Leave a review

How was your experience with Dr. Lao?

About Me

care philosophy

Art and science are bold. Aesthetics are fashionable, timeless, handsome, and beautiful. Perched on the 32nd floor at 535 fifth Avenue, William Lao Plastic Surgery combines art, science, and aesthetics to create beauty. The practice is run and...read more

biography

Art and science are bold. Aesthetics are fashionable, timeless, handsome, and beautiful. Perched on the 32nd floor at 535 fifth Avenue, William Lao Plastic Surgery combines art, science, and aesthetics to create beauty. The practice is run and...read more
  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Johns Hopkins School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Plastic Surgery
Plastic Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

  • Japanese

Locations

William Lao, MD

William Lao, MD535 5th Ave New York, NY 10017
1

Affiliated Hospitals

  • Lenox Hill Hospital

    100 E 77th St
    New York, NY 10075
    Recipient of 42
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality