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Dr. William Cheshire, MD

Dr. William Cheshire, MD

Neurology*

Dr. William Cheshire, MD is a neurologist in Jacksonville, FL. He is affiliated with Mayo Clinic In Florida. He is accepting new patients and telehealth appointments.

2.5 Star Rating
Based on 25 reviews 2.5 Star Rating (25 reviews)

Practice

4500 San Pablo Rd S Jacksonville, FL 32224
Telehealth available
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Dr. Cheshire's Reviews

Likelihood to recommend Dr. Cheshire

2.5
25 ratings, 11 with a written review
5 star
28%
28%
4 star
12%
12%
3 star
0%
0%
2 star
0%
0%
1 star
60%
60%

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Would not recommend
Went in for autonomic testing. Test came back positive for dysautonomia but yet he concludes I don’t have it. What gives? I couldn’t even get to ask thorough questions because the follow up was through the Mayo portal. His medical notes are also full of inaccuracies. Regret traveling and wasting my time going to see him.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Mar 17, 2024
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Amazing doctor!
Dr. Cheshire was amazing! He listened to my concerns, ordered the tests I requested, and was very compassionate and kind. He provided me with a diagnosis, treatment plan, and answered all my questions. He’s an excellent doctor who you can tell really cares for his patients!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jul 27, 2023
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Great doctor who listened to all issues and reviewed many tests done across various medical areas I have had with no results. This was my 2nd time seeing him, and he did many tests and referrals to many other doctors at Mayo Clinic. After almost 6 years, I finally found out what is going on with me and it would not have happened without Dr. Cheshire leading the charge to help me. His reports are very detailed and quickly available post visit. He also analyzes his patients and asks uncommon questions etc, which I think is brilliant to pick up on neurological signs from interactions and not all discussion from patient. I do not understand some reviews complaining about additional testing etc, as this is Mayo Clinic.. and if you are like me and needed to go as a last resort, you do not care about cost and will do what it takes to attempt to get better. I have the upmost respect for Dr. Cheshire, and Mayo Clinic will be the only medical team I will ever use in the future.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
5 others found this helpful
Helpful
Feb 21, 2023
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Kind and listened
The doctor listened and responded to my questions in a way I could understand. Very kind and a real gentleman so I don’t understand some of the other comments (which seem to be the same ‘voice’). It’s a specialty that deals with difficult medical issues, pain, strokes, etc., so maybe it was by someone not coming to terms with their own health issue.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Happy patient – Feb 04, 2023
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Dismissive, arrogant, generally lacking all around
Dont waste your time at the famed mayo clinic. Go to the autonomic centers anywhere else. If youre going to travel for health care you probably shouldn't waste your time going to the bible belt of all places in the world and expecting adequate care
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
May 30, 2022
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Inaccurately quoted me, was dismissive and rude.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jul 12, 2021
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Good listener, but just because he works for Mayo doesn't mean quality care. He told us he would order lab test for B-12 and B-6, which he did, and WITHOUT telling us ordered almost $2,000 of additional labs! When checking out we also found out that he was trying to get us scheduled with other Mayo departments that had not even been discussed! Fortunately, we turned those down. Don't be fooled by his "nice" disposition, this guy is not to be trusted!!
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Oct 28, 2019
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My daughter saw Dr. Cheshire and we were very pleased with the experience. He listened attentively and asked many probing questions to identify the causes behind her diagnosis. He also ran additional tests and gave her a referral to a cardiologist to rule out other possibilities. My daughter has seen many specialists over the years, and I feel that he is among the best - very thorough. I could see that he wanted to see the big picture. Many other neurologists just want to prescribe pain meds.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
11 others found this helpful
Helpful
Mar 07, 2018
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I saw Dr Cheshire for dysautonomia (POTS) diagnosed by 3 other doctors. Dr Cheshire said nothing to my face other than how my clothes matched, and asked many questions related to my psyche (ex What do you talk about, did you have goals before you got sick, how do your dogs feel about you not walking them?). In his notes, he accused me of confirming something that was completely untrue, and said that I continue to believe I have POTS and don't. Maybe he should ask the 3 drs who insist I have POTS
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
16 others found this helpful
Helpful
Rachel in Jacksonville, FL – Oct 22, 2017
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He spent an hour with me, going over my symptoms, listening, evaluating me, and taking notes. He was reassuring. He made a recommendation for surgery. He made me feel hopeful for improvement in my condition.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Richmond Hill, GA – Jul 02, 2017
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I was referred to Dr Cheshire specifically for autonomic testing due to long term symptoms and their onset. The Dr's not only misquoted me several times in his report, but instead of actively listening to my issues, he literally counted how many rings were on my fingers and the fact that I have a piercing and tattoos, and he put that info in the report. Even though I have a history of optic neuritis and a ton of other chronic issue with no known cause, his only advice to me was to exercise.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
26 others found this helpful
Helpful
Jane Doe in Jacksonville, FL – May 19, 2016
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Know Before You Go

About Me

biography

Interests Autonomic nervous system Trigeminal neuralgia Neuroethics

  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Princeton University

    Undergraduate School

  • University Of North Carolina Hospitals

    Fellowship Hospital, 1992

  • W Va University Hospital

    Internship Hospital, 1988
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
- 
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • Ethics Committee - Christian Medical and Dental Association, Member

  • Neurology Education Program - Department of Neurology, Faculty Member

  • Mayo Clinic Clinical Ethics Committee - Mayo Clinic Committees, Member

  • Advisory Council - Center for Bioethics and Human Dignity, Member

  • International Society for Autonomic Neuroscience, Member

  • Grievance Committee - American Academy of Neurology, Member

  • Program in Professionalism and Values, Associate Director

  • Ethics Education Subcommittee - Mayo Clinical Ethics Council - Mayo Clinic Committees, Vice Chair

  • Clinical Neurophysiology Laboratory - Department of Neurology, Director

  • American Academy of Neurology, Member

  • American Scientific Affiliation, Member

  • Medical Ethics Committee - Mayo Clinic Florida Committees, Member

  • Board of Governors - American Autonomic Society, Member

  • MCE AskMayoExpert Knowledge Content Board - Ethics, Chair

  • American Autonomic Society, Member

  • Neuroethics Society, Member

  • Neuroethics Working Group - Center for Bioethics and Human Dignity, Chair

  • Collaborative Nexus Roundtable Group, Chair

  • Center for Bioethics and Human Dignity, Senior Fellow

  • American Neurological Association, Fellow

  • Clinical Affairs Committee - American Autonomic Society, Chair

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Locations

Practice

Mayo Clinic Hospital In Florida4500 San Pablo Rd S Jacksonville, FL 32224
1
  • Call
  • Fax
  • Hours
    • Mon: open 24 hours
    • Tue: open 24 hours
    • Wed: open 24 hours
    • Thu: open 24 hours
    • Fri: open 24 hours
    • Sat: open 24 hours
    • Sun: open 24 hours
  • Directions
(904) 953-2000
See all Neurologists in Jacksonville, FL