Are you a healthcare professional?
Is this your profile?
background
background
Dr. Waiho Lum, MD

Dr. Waiho Lum, MD

Emergency Medicine*

Dr. Waiho Lum, MD is an emergency medicine specialist in Forest Hills, NY. He is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 15 reviews 4.3 Star Rating (15 reviews)

Practice

11201 75th Ave Forest Hills, NY 11375
Telehealth available

Make an Appointment

At a Glance

  • Area of Expertise
    Dr. Lum specializes in the area of Emergency Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Lum's Reviews

Likelihood to recommend Dr. Lum

4.3
15 ratings, 8 with a written review
5 star
73%
73%
4 star
13%
13%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

I have been to Forest Urgent Care a number of times and Dr. Lum has been the attending physician. I have been very satisfied with his care. He has been friendly, explained things clearly and addressed my issues in a satisfactory fashion.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Susan L. – Feb 14, 2022
×Post a ResponseAre you Dr. Lum?
Office very accommodating... Dr. Lum most attentive to injured forefinger.. x-rays -and tetanus shot provided.. Honest and trusted evaluation.. Finger and nail healing well..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John – Dec 13, 2020
×Post a ResponseAre you Dr. Lum?
They checked me for covid due to my symptoms and asthma. I wasn't feeling any better, and now in this pandemic it's hard to get to your doctor so I came here. The last time I was here they told me I should go to the ER since my oxygen levels were borderline low. I went to a lung doctor and they told me not to go to an urgent care for 95% oxygen and not to this one especially. They didn't really do much that last time.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Apr 30, 2020
×Post a ResponseAre you Dr. Lum?
Dr. Lum is one of the most wonderful caring empathetic and brilliant drs I have been to for urgent ER Medicine care. He listens and does the right thing everytime. He is an absolute pleasure to work with. I always feel better after he treats me. The best Urgent Care in all of Forest Hills by far. And I am ill and have been to them all. Go see him you will be taken great care of. Thank you Dr Lum for always helping me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ron Fortgang in Forest Hills, NY – Nov 26, 2018
×Post a ResponseAre you Dr. Lum?
We went to Dr. Lum at his urgent care facility in 2009 when we moved to Forest Hills. It took only one visit to know that we did not need to look any further for primary care doctor. His thoroughness, his respectfulness, his genuine concern - we lucked out and so will you. Saturday and Sunday hours also. Our wait is always shorter than a scheduled appointment with any other doctor in their own office. Truly a wonderful doctor who hopefully will never ever leave Forest Hills!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Howard in Forest Hills – May 11, 2018
×Post a ResponseAre you Dr. Lum?
Dr.Lum is a very caring,thorough physician,has wonderful medical knowledge,and spends as much time as you need in his care.I strongly recommend Dr.Lum when you need prompt and excellent Urgent Care in Forest Hills.Dr.Lum also has a very caring excellent support staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lee Jacobson in Forest Hills, NY – Nov 26, 2017
×Post a ResponseAre you Dr. Lum?
Dr Lum is one of the few Doctors who really cares for his patients. Most important he is very highly trained and his expertise is beyond other doctors that I have seen. He correctly diagnosed what so many other doctors overlooked. I swear by Dr Lum
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mark in Forest Hills, NY – Oct 21, 2016
×Post a ResponseAre you Dr. Lum?
I have seen Dr. Lum a number of times this past year for a variety of issues at his Urgent Care Clinic. Dr. Lum always listens to my concerns then suggests treatment options to me. Most recently, I was having back pain that my excellent chiropractor wasn't able to alleviate. He suggested that I contact my PCP to discuss an ultrasound to rule out gall stones or gall bladder issues. My PCP dismissed my concerns. I went to Dr. Lum for a 2nd option and he scheduled the ultrasound. He truly cares.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
BG in Jamaica, NY – Jan 29, 2016
×Post a ResponseAre you Dr. Lum?

Leave a review

How was your experience with Dr. Lum?

About Me

biography

Dr. Waiho Lum, MD is an emergency medicine specialist in Forest Hills, NY. He is accepting new patients and telehealth appointments.
  • Emergency Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Emergency Medicine®
Emergency Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Waiho Lum MD PLLC11201 75th Ave Forest Hills, NY 11375
1