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Dr. Wai Chan, DO

Dr. Wai Chan, DO

Cosmetic Dermatology*

Dr. Wai Chan, DO is a cosmetic dermatology specialist in Flushing, NY. Dr. Chan has extensive experience in Skin Conditions. She is affiliated with Long Island Jewish Medical Center. She is accepting new patients.

4.8 Star Rating
Based on 175 reviews 4.8 Star Rating (175 reviews)

Practice

13633 37th Ave Ste 4A Flushing, NY 11354

At a Glance

  • Area of Expertise
    Dr. Chan specializes in the area of Dermatology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Chan's Reviews

Likelihood to recommend Dr. Chan

4.8
175 ratings, 173 with a written review
5 star
90%
90%
4 star
7%
7%
3 star
0%
0%
2 star
1%
1%
1 star
2%
2%

Your trust is our top concern.

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Terrible experience
This DO was useless for my skin problems, unnecessarily caused pain, and is super rude and arrogant. I am glad I changed to a better provider for dermatology concerns.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Dec 10, 2023
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Bad doctor
I have been a patient of Dr. Chan for many years because of my eczema. I have always been happy with the care I have received, but recently I have had a few bad experiences that have made me question whether I should continue to see her. The first issue is that the doctor has become very rushed. In the past, I would have a 15-minute appointment with the doctor, but now I am lucky if I get 5 minutes with her. The second issue is that the doctor seems to be more interested in making money than in providing quality care. In the past, I would have a skin exam regularly, but now the doctor only wants to talk about my eye bags and wrinkles. She is very pushy and coercive when it comes to treatments. She tried to pressure me into getting a treatment that I didn't want, and she even threatened to drop me as a patient if I didn't comply. I felt very uncomfortable and forced, and I would not recommend this doctor to anyone. In addition, she is very pushy when it comes to getting patients to writ
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Apr 04, 2023
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Doctor Chan is super nice and give me very detailed introduction about my problem, really help me a lot and I really recommend everyone go to meet her if you have skin problem.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Tzu Hsiang Chou – Nov 12, 2021
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Dr. Chan is so knowledgeable and she really takes the time to listen to her patients. I went to Dr. Chan and she has been so amazing with addressing my skin concerns. I highly recommend Dr. Chan.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
J. W. – Jan 10, 2021
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Very easy to communicate problems and always describes all possibilities as to what might cause it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M. H. – Jan 09, 2021
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I enjoyed my visit with Dr. Chan and I hope to come back to her office in the future.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jiayuan L. – Jan 09, 2021
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good
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Yonghengliang L. – Jan 07, 2021
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Really nice - came in during her lunch break but she tended to me immediately!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Aaron X. – Jan 07, 2021
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Helped with a current issue and an old one I was wondering about. Very positive and easy to understand.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. M. – Jan 06, 2021
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She is the best dermatologist I had in years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
A. M. – Jan 06, 2021
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addressed all my concerns and was very thorough with me
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brian K. – Jan 05, 2021
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came here twice for the skin, and it really work out. Good doctor to see if u have any skin problem.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Zhihao Q. – Jan 05, 2021
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Dr. Chan is very welcoming and attentive. She listens to the patient backstory and offers her knowledge and various ways to help the problem. She also offers different methods of combating the problem based on what the patient can afford too. Those who work in her office are also very nice and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Jan 04, 2021
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good feeling
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lili C. – Jan 04, 2021
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Overall visit was excellent and Dr. Chan very informative regarding my personal skin problems.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
H. C. – Jan 02, 2021
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Doctor listened to my concerns and gave us enough time
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maria B. – Jan 02, 2021
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Dr. Chan is very nice and patience with my daughter. She is very professional and explain my daughter skin condition in details. I am very happy to find Dr. Chan to take care of my daughter. Highly recommended her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
D L. – Dec 31, 2020
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Confortable
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Fanny E. – Dec 31, 2020
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The experience was very great. Dr. Chan carefully and fully explained to me my issues and provided multiple solutions that are possible.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anonymous – Dec 31, 2020
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doctor lovely, room clear.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Yibing H. – Dec 31, 2020
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Leave a review

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About Me

care philosophy

Dr. Wai Ping Chan is a trusted and reputable dermatologist caring for the Flushing, NY community. Dr. Chan obtained her medical degree from the New York Institute of Technology, New York College of Osteopathic Medicine. She completed her residency...read more

biography

Our office accommodate same day appointment request. Please call office for availability. Check our Zocdoc review. https://www.zocdoc.com/doctor/wai-chan-do-205479
  • Cosmetic Dermatology

  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Advanced Desert Dermatology- Midwestern Opti

    Residency Hospital, 2015
  • North Shore University Hospital At Plainview

    Internship Hospital, 2008
American Osteopathic Association®
American Osteopathic Board of Dermatology®
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Online Care For Eczema (Sponsored)

Locations

Practice

Office13633 37th Ave Ste 4A Flushing, NY 11354
1

Affiliated Hospitals

  • Long Island Jewish Medical Center

    270 05 76 Ave
    New Hyde Park, NY 11040
    Recipient of 14
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality