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Dr. Wael Otaibi, DO

Dr. Wael Otaibi, DO

Phlebology*
20+ years of experience

Dr. Wael Otaibi, DO is a phlebologist in Decatur, IL and has over 20 years of experience in the medical field. He graduated from Michigan State University College of Osteopathic Medicine in 2003. He is affiliated with HSHS St. Mary's Hospital. He is accepting new patients.

5 Star Rating
Based on 21 reviews 5 Star Rating (21 reviews)

Practice

1770 E Lake Shore Dr Ste 105 Decatur, IL 62521

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At a Glance

  • Area of Expertise
    Dr. Otaibi specializes in the area of General Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Otaibi's Reviews

Likelihood to recommend Dr. Otaibi

5.0
21 ratings, 18 with a written review
5 star
100%
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4 star
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3 star
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2 star
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1 star
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Awesome
Really like doctor everyone whole staff is wonderful and take care of their patient
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Unwin – Nov 28, 2023
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Compassionate,Sincere
Extremely sincere,compassionate with a great sense of humor.
What went well
No results
What could be improved
No results
Helpful
Dawn Hall – Nov 04, 2023
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TRUST
If I have questions he answers them he explains the procedure every step of the way.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda Atkinson – Oct 07, 2023
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5/5 Stars
I hadn’t been to the vein center in over three weeks and when I returned it reminded me of what a pleasure it has been working with the doctor and the staff during my procedures for my varicose veins. The staff is excellent , everybody is friendly and a pleasure to work with.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom – Sep 28, 2023
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Caring and Understanding
Dr and staff at West Bloomfield office are the best. Every time I go they are very attentive to my needs and understand my fears. I would recommend this office and Dr. to anyone needed vein repair.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kay Moore – Aug 19, 2023
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Friendly great dr
Caring was super nice
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 02, 2023
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Highly recommended/Great Staff
Dr Otaibi has been so thorough throughout the treatments on my varicose veins, explaining in detail every step of the process and making it easy to understand. The staff is outstanding , courteous, knowledgeable, helpful and a pleasure to work with. I highly recommend Dr Otaibi and his staff at Metro Vein Centers in West Bloomfield.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom – Aug 02, 2023
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Best Decision
Dr Otaibi and his entire office team was great! Everyone is knowledgeable, professional, and polite. I was a bit nervous and had quite a few questions and they were all answered with patience. I’m happy I decided to go with Dr Otaibi and his wonderful team!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 10, 2023
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I’m happy I called!!!!
I went to Metro Vein Center and I was so very pleased with the service I received.My leg was bother me so I look them up online and made an appointment. Once there the staff was super friendly from the front desk to the ultra sound nurse to the doctors assistant to the doctor. I was very surprised as I was leaving one of the patient asked if he could touch me to send a prayer of healing to Jesus. The energy in this office was infectious everyone was friendly and I was very pleased with the service.I would recommend you call and make an appointment. Stop reading the reviews you’ve found the right place. Oh they give out a bag of goodies on your way out!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
ANDREA DURHAL – Apr 06, 2023
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Swollen Leg
The office was so neat, clean, and welcoming . The doctor was very informative and the receptionist. This clinic for veins in West Bloomfield is highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vernice Rucker – Mar 29, 2023
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Another GREAT experience!
Had my 3rd visit today and just like the past visits; it was great! Tabitha explained what the procedure entailed and what to expect. Kelsey and Tabitha worked seamlessly together during my procedure and were as gentle as possible. However I had unexpected pain in a treatment area upon my leaving and Tabitha and Cari were front and center to hear my concerns. I was taken back immediately and the area was scanned with out any questions. Thankfully all was good and when I came back out Kelsey was right there to re-explain what to expect and ways to help alleviate any discomfort. Last but not least, The receptionist, Jessica is ALWAYS helpful and friendly which is refreshing these days and I think very important since she is the first and last face we encounter! Thank you Metro vein Bloomfield !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Debbie S. – Mar 10, 2023
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He was very nice, explained my ultrasound results
Office is very clean, no wait times. I am a retired nurse and I was very impressed with the services and the nice clean, clean exam rooms.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marsha Simmons – Jan 24, 2023
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Outstanding
The doctor and staff were outstanding
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dave w – Jan 20, 2023
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Great experience!
My legs look and feel much better! Wonderful doctor, along with great staff who provide excellent care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 30, 2022
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Professional and knowledgeable
Professional from walking in the door through procedure and helpful throughout! RUN! Don’t walk to Metro Vein to fix your legs! Absolutely the BEST!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary Brancheau – Oct 07, 2022
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I love Metro Vein Center
The staff is very caring and friendly. I feel very comfortable during my visits. They’re great at what they do! They really take their time and do a good job.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shannon – Aug 11, 2022
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Knows His Stuff!
I was recommended Dr. Otaibi's clinic by a friend and am so, so, SO glad I trusted her advice! I am an active person and do a lot of yoga, but I have a family history of bad veins and had noticed some pain in my legs that was making it difficult for me to exercise as much as I want to. My first appointment with Dr. Otaibi was a free evaluation, and it felt very much like he and the nurses are ONLY there to help you understand what's going on with your veins, no gimmicks. I scheduled some treatments with him after he came to speak with me following my leg ultrasound. He is extremely friendly and makes you feel very comfortable. Everyone knows their stuff and the doctor especially sounds extremely knowledgeable. The energy in this clinic is comfortable and kind. Very excited to go in for my treatments!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Sarah Knight – Jul 25, 2022
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Great Doc
Dr. Otiabi is a true professional. To the point and makes sure I knew whats going on. Nice and knowledgeable doctor and helped me with my leg pain. Didn't know I had vein issues until I came into his office.
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jerry L. – Jul 24, 2022
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About Me

care philosophy

As a surgeon, I believe in treating my patients holistically, considering the entire patient, not just the disease. I believe in treating patients with respect, honesty and confidentiality. I believe in educating the patient and engaging them and involving them, and their families as appropriate, with their care.

biography

Wael Otaibi, DO, FACS is a board-certified surgeon with 15 years of experience. He specializes in treating patients with venous disorders such as varicose veins, chronic venous insufficiency, and related conditions. He completed Medical School...read more
  • Phlebology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • St. John Hospital And Medical Centers, Madison Heights, Mi, General Surgery Osteopathic Medicine|st. John Oakland Hospital

    Residency Hospital, 2008
  • St. John Oakland Hospital

    Internship Hospital, 2004
  • Michigan State University College Of Osteopathic Medicine

    Medical School, 2003
American Osteopathic Association®
American Osteopathic Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Arabic

Locations

Practice

Office1770 E Lake Shore Dr Ste 105 Decatur, IL 62521
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
  • Directions

Practice

Office3051 Hollis Dr Fl 2 Springfield, IL 62704
2

Practice

Unavail7125 Orchard Lake Rd Ste 120 West Bloomfield, MI 48322
3
  • Call
  • Fax
  • Hours
    • Mon: closed
    • Tue: closed
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 7:30am - 12:45pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • HSHS St. Mary's Hospital

    1800 E Lake Shore Dr
    Decatur, IL 62521

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality