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Dr. Vivien Pan, MD

Dr. Vivien Pan, MD

Maternal Medicine*
25+ years of experience

Dr. Vivien Pan, MD is a maternal medicine specialist in Mission Viejo, CA and has over 25 years of experience in the medical field. She graduated from Rosalind Franklin University Chicago Medical School in 1996. She is affiliated with medical facilities MemorialCare Saddleback Medical Center and Providence Mission Hospital Mission Viejo. She is accepting new patients.

3.7 Star Rating
Based on 26 reviews 3.7 Star Rating (26 reviews)

Perinatal Associates Of Orange County

27800 Medical Center Rd Ste 100 Mission Viejo, CA 92691

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Pan's Reviews

Likelihood to recommend Dr. Pan

3.7
26 ratings, 8 with a written review
5 star
65%
65%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
31%
31%

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Rude !
Let’s start with her staff , the woman named Tiffany at the front desk is a ray full of shine . Literally hates her job and gives you horrible attitude over the phone . This place is outdated and after driving an HOUR for my appointment, they wouldn’t see me because I brought my 8 year old with me . Told me she couldn’t come in and needed to wait outside by the parking lot , not even in their waiting room !?!? What a joke ! Going somewhere else!!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Oct 11, 2024
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Very Thorough
She went over all my history and what risk there are and what needs to be done. She made sure all tests that needed to be done were done and made sure that all issues were addressed and even set up accounts to watch over my Type 1 diabetes and found other issues and dealt with them right away. She did not hold back and gave me all the information so that I would be thoroughly prepared and equipped.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Prudent Patient – Aug 03, 2023
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Very Frustrating! I have a request form from my gynecologist for an asap NiPT test and an ultrasound but she did not care. The office staff said they are not going to scheduling anything sooner than a month and a half, because “that’s how she does things”. NiPT test is usually done till 21 weeks and after that more invasive procedure is required. How inconsiderate and rude of you to say “that’s how you do things.” That was really her reply to me and my doctor. Never called back to address concerns. Careless, rude heartless.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Natalie – Sep 28, 2022
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Beyond cold
How the other reviews are 5 stars is beyond me. I have never met such a cold hearted physician in all of my years. I was seen by her a few weeks back and she has left such a foul taste in my mouth that I have to spread the information of her horrible attitude. Beyond rude! I can tell she is only in the game for the insurance money. We all need a physician but physicians like her need to be replaced by the new generation. Absolutely disgusting behaviour.
What went well
No results
What could be improved
  • Staff wasn't friendly
4 others found this helpful
Helpful
Adam – May 07, 2022
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In the last year I have seen dozens of doctors because my daughter has special needs. This only made me appreciate Dr. Pan so so so much more, than I already did. She is a superhero doctor. I am so so so lucky she was my perinatologist. In the NICU, everyone who had her as a doctor consistently said that Dr. Pan saved their baby or twin babies lives. Dr. Pan is so special because she will take the extra time to not be unnecessarily invasive or aggressive but won’t skip a beat to act to save a baby and mother. Most doctors/practitioners are either too conservative in action or too aggressive, Dr. Pan is the especially rare medical professional that is so good she gets it right through just taking extra time to know exactly how to treat a patient. If you want the best of the best in OB high risk care Dr. Pan is it. I only wish that there were doctors in pediatric specialties in Orange County as good as she is. She is absolutely the gold standard in medicine.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Yvette Lavery – Aug 15, 2020
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I have seen Dr. Pan for both my pregnancies the most recent which was a high risk MoDi Twin pregnancy. She was always very patient, informative yet precise during the visits. Her calm nature helped to relieve any stress or anxiety I felt prior to each visit. She took the time to answer any questions I had and I always left feeling confident that me and my babies were under the best care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Boy mom x3 in Mission Viejo – Nov 30, 2016
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We've had a great experience with doctor Pan so far, she is thorough and quick and provides all the necessary information. Her office has no wait time and we are always in and out in only 15 minutes
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 07, 2016
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Dr. Pan is one of the best doctors I have ever seen, she was always so willing answer any questions we had and made us feel a lot more comfortable being first time parents.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
MV in Mission Viejo, CA – Dec 20, 2015
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About Me

biography

Dr. Vivien Pan, MD is a maternal medicine specialist in Mission Viejo, CA and has over 25 years of experience in the medical field. She graduated from Rosalind Franklin University Chicago Medical School in 1996. She is affiliated with medical facilities...read more
  • Maternal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rosalind Franklin University Chicago Medical School

    Medical School, 1996
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Online Care for Women's Health (Sponsored)

Locations

Perinatal Associates Of Orange County

Perinatal Associates Of Orange County27800 Medical Center Rd Ste 100 Mission Viejo, CA 92691
1

Affiliated Hospitals

  • Providence Mission Hospital Mission Viejo

    27700 Medical Center Rd
    Mission Viejo, CA 92691
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • MemorialCare Saddleback Medical Center

    24451 Health Center Dr
    Laguna Hills, CA 92653
    Recipient of 25
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
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