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Dr. Viola Monaghan, MD

Dr. Viola Monaghan, MD

Family Medicine*
25+ years of experience

Dr. Viola Monaghan, MD is a family medicine physician in Ithaca, NY and has over 25 years of experience in the medical field. She graduated from Thomas Jefferson University in 1995. She is affiliated with medical facilities Cayuga Medical Center at Ithaca and Our Lady of Lourdes Memorial Hospital. She is accepting new patients.

2.9 Star Rating
Based on 8 reviews 2.9 Star Rating (8 reviews)

Practice

8 Brentwood Dr Ste A Ithaca, NY 14850

At a Glance

  • Area of Expertise
    Dr. Monaghan specializes in the area of Family Practice. See board certifications
  • Practices at Top Hospital
    Surgical Care Excellence Award™ See hospitals
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Monaghan's Reviews

Likelihood to recommend Dr. Monaghan

2.9
8 ratings, 3 with a written review
5 star
38%
38%
4 star
13%
13%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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Incredible doctor and staff
I have to wonder if the negative reviews are written by a competitor because I’ve not seen an inkling of any of the negatives. Dr Monaghan is one of the nicest people I have ever met and is certainly the nicest doctor of any type. She has a soft and reassuring bedside manner. She listens to your concerns and is very kind and patient. She explains everything thoroughly and gives you the opportunity to ask as many questions as you need. I have seen her many times and it’s always the same. The staff is incredibly nice and helpful. Honestly they are so great it almost feels like you are a guest at times as opposed to a chart. It is easy to get an appointment and I have never waited more than 10 minutes after my scheduled appointment. Typically it’s less than 5 minutes. This is a wonderful office. I am not a fan of doctors in general and this is the only one I never dread going to.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jules – Dec 28, 2023
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I don't understand the negative review that was left in 2016. Dr. Monaghan is very nice; I've seen her many times, and she is always friendly and careful. She analyses your needs and makes good recommendations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Ithaca, NY – Apr 15, 2018
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Unprofessional, uncontentious staff-very unorganized with insurance processes. Long appointment wait times; when I called they told be they were booked solid, but there was absolutely NO ONE else there and I still had to wait for almost an hour. Dr. Monaghan's bedside manner is extremely pretentious - she thinks she has the prestige of a specialist when she is just a family practitioner. Actually you can't really tell what she thinks because of all of the botox, but that's how it seems.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Regina Benjamin in Vestal, NY – Mar 22, 2016
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About Me

biography

Dr. Viola Monaghan, MD is a family medicine physician in Ithaca, NY and has over 25 years of experience in the medical field. She graduated from Thomas Jefferson University in 1995. She is affiliated with medical facilities Cayuga Medical Center...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Thomas Jefferson University

    Medical School, 1995
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Unavail8 Brentwood Dr Ste A Ithaca, NY 14850
1

Affiliated Hospitals

  • Cayuga Medical Center at Ithaca

    101 Dates Dr
    Ithaca, NY 14850
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Our Lady of Lourdes Memorial Hospital

    169 Riverside Dr
    Binghamton, NY 13905
    Recipient of 19
    hospital awards

    Surgical Care Excellence Award™ (2025, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality