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Dr. Vanessa Ortiz, MD

Dr. Vanessa Ortiz, MD

Physical Medicine & Rehabilitation*
30+ years of experience

Dr. Vanessa Ortiz, MD is a physical medicine & rehabilitation physician in Los Altos, CA and has over 30 years of experience in the medical field. She graduated from University of California at Berkeley in 1993. She is affiliated with El Camino Hospital. She is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 26 reviews 4.2 Star Rating (26 reviews)

Practice

851 Fremont Ave Ste 109 Los Altos, CA 94024
Telehealth available

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Dr. Ortiz's Reviews

Likelihood to recommend Dr. Ortiz

4.2
26 ratings, 16 with a written review
5 star
81%
81%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
19%
19%

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DO NOT COME HERE! Place is a scam. Upon my first arrival for my consultation, they asked me to pee in a cup, which I did. Seemed like a normal thing for a doctor to ask me to do so l didn't question it. Then I got a bill for $140 for a DRUG TEST that I never asked for or was notified about. On top of that DR. Venessa Ortiz could not answer my question as to why they would drug test me (I was there for a herniated disc between my C6-C7) and told me to talk to the billing department about it. On top of that, she couldn't even help me with my problem and told me I would need to go out of pocket if I wanted to get the epidural shot that I was originally told I should get for some pain relief.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Austin Gardner – Nov 12, 2024
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Dr. Ortiz was very complete in her evaluation of my back problem, questioning and examining me and reviewing reports I provided. She explained her initial diagnosis and went over an Electrodiagnostic Study (health of my nerves and muscles) she wanted to perform. She also suggested a Lumbar Medial Branch Block to be done by her associate Dr. John Welsh. I was very pleased with information she provided, allowing for all my questions about the procedures. After my appointment, I felt comfortable and confident about scheduling the procedures Dr. Ortiz had recommended. I would also note she is an excellent listener.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Louise, Cupertino – Mar 24, 2020
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I have been to a variety of physicians in an attempt to resolve my lower back pain. I feel fortunate to have found Dr. Ortiz! She actually listened to me and was very empathetic! (Many of the doctors I have seen were very abrupt and condescending.) She was very thorough. Her diagnosis and treatment plan were excellent. I am feeling better now than I have in years. I am so grateful to Dr. Ortiz. The Front Desk is excellent, also!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen Heselton in Los Altos, CA – Jun 29, 2018
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Dr Ortiz is prompt . Shes knowlegable. She listens and she gives you options !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gail in Los Altos, CA – Oct 17, 2017
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Dr.ortiz is the most compassionate dr I have ever met.she listens to you,how rare is that. She diagnoses your problem with much thought. Explains her treatment in a way you understand. I feel very confident in her medical decisions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Phoebe Robinson in Sunnyvale,ca – Sep 13, 2017
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Dr. Vanessa Ortiz is a compassionate doctor who has helped me with chronic back pain. She has gone past the norm to make sure that I am being personally assisted.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Joe Monte in Sunnyvale, CA – May 10, 2017
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She's a very abrupt dr and her office is run very poorly. Don't go here.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Mountain View, CA – Dec 09, 2016
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Dr. Ortiz is awesome, professional, compassionate and a wonderful provider. I have been her patient for a couple of years and she has been so helpful. She takes the time to listen to my concerns and address's any questions I may have. I would recommend her to anyone I know looking for assistance with pain management and treatment options.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mary Anne in Santa Cruz, CA – Sep 30, 2016
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Dr. Ortiz is always on time no more than a 10 minute wait. She listens to your concern and develops a treatment to resolve your medical needs. Robert M.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
ROBERT MIZE in LOS GATOS CA. – Aug 08, 2016
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I feel very fortunate that I have been treated by Dr. Ortiz. She is very knowledgeable in her field and she is a truly compassionate caregiver. I have had back and neck pain for years and after working with Dr. Ortiz I am in much much better shape and much less pain thanks to her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chapman in Mountain View, CA – Aug 08, 2016
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Dr. Ortiz has consistently made time for our problems and treated both of us with respect and compassion. She explains her treatment of our ailments in laymen's terms that we can easily understand.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Roland & Norma Sundstrom in Mountain View, CA – Jul 10, 2016
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Dr. Ortiz is one of the few who takes the time to listen to your needs and whole heartedly feels for the patients pain. She genuinely cares and respects me as a patient, and at no time has she ever made me feel rushed or judged. Dr. Ortiz shows compassion and professionalism when dealing with my medical needs. If you are suffering from chronic pain make an appointment, you will not be disappointed. Also Dr. Ortiz front staff are always there to help and promptly return calls.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marcus R in Santa Clara, CA – Jul 08, 2016
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Takes her time with me as a patient. Answered all my questions and gave me the necessary referrals for physical therapy and surgery consults
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
gary in Los Altos, CA – Jul 07, 2016
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She makes sure you understand not only what your condition may or may not be, but also what options are available for treatment. She is very conscientious about avoiding surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jerry Robertson in Los Altos, CA – Jul 07, 2016
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After suffering from chronic pain for more than 20 years, I finally found the right pain management doctor and clinic. Combination of medications and several treatments have been successful in controlling pain levels, rather than narcotics. Very satisfied.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Fernanda Hawkins in Gilroy, CA – Jan 08, 2016
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Dr. Ortiz has listened and validated with reasonable tests while also being compassionate. I trust and highly respect Dr. Ortiz.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jujub in Sunnyvale, CA – Jan 02, 2016
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About Me

biography

Dr. Vanessa Ortiz, MD is a physical medicine & rehabilitation physician in Los Altos, CA and has over 30 years of experience in the medical field. She graduated from University of California at Berkeley in 1993. She is affiliated with El Camino Hospital. She is accepting new patients and telehealth appointments.
  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California At Berkeley

    Medical School, 1993
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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  • Spanish

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Locations

Practice

John Welsh M.D.851 Fremont Ave Ste 109 Los Altos, CA 94024
1

Practice

Maliheh Massih MD Inc3425 S Bascom Ave Campbell, CA 95008
2
  • Call
  • Fax
  • Hours
    • Mon: open 24 hours
    • Tue: open 24 hours
    • Wed: open 24 hours
    • Thu: open 24 hours
    • Fri: open 24 hours
    • Sat: open 24 hours
    • Sun: open 24 hours
  • Directions

Practice

Bay Area Pain & Wellness Center15047 Los Gatos Blvd Ste 200 Los Gatos, CA 95032
3