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Dr. Tutu Cheng, MD

Dr. Tutu Cheng, MD

Cosmetic, Plastic & Reconstructive Surgery*
15+ years of experience

Dr. Tutu Cheng, MD is a plastic surgeon in Celebration, FL and has over 15 years of experience in the medical field. She graduated from St. George's University School of Medicine in 2009. She is not accepting new patients.

3 Star Rating
Based on 6 reviews 3 Star Rating (6 reviews)

AdventHealth Medical Group Plastic & Reconstructive Surgery at Celebration

410 Celebration Pl Ste 400 Celebration, FL 34747
Telehealth available

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Compare Dr. Cheng with our nearby Plastic Surgeons at HCA Florida Osceola Hospital.

Make an appointment at HCA Florida Osceola Hospital today at
(407) 752-9965.

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Dr. Cheng's Reviews

Likelihood to recommend Dr. Cheng

3.0
6 ratings, 6 with a written review
5 star
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4 star
0%
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3 star
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2 star
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1 star
50%
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One of the best.
After going through breast cancer, my wife decided to undergo breast reconstruction. We were referred to doctor Cheng and going to her was the best decision we made. Dr. Cheng has treated us with kindness and respect Every visit. Our questions are answered every time. And her staff is the best. After reading other reviews we felt that we needed to let people know we stand behind Dr Cheng 100 percent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Eugene – Mar 07, 2023
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My experience was amazing
Dr Chang is amazing and all the staff very informative and they take care of me super!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Claribel Gonzalez – Sep 03, 2022
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Cheng is rude. She is not friendly at all and it seems she does not care about her patients or job! I dont know how shes still a doctor and not been fired yet! She is unprofessional and does not know how to speak to her patients, the only reason I did not tell her off the day I saw her was because my husband was there and I did not want to make him feel uncomfortable! I am still looking for a surgeon since I dont trust Cheng thanks to her unkind attitude! I did not feel welcome at all I had such a bad experience and I hope someone above her and serious will investigate what her issue is with her patients because having a paper that says your a doctor does not make you a real doctor! If your a real doctor than act like one in all aspects and be professional at all times! Being a doctor is not an easy job but thats the career path she chose for herself so please cheng take it seriously! These are peoples lives and I dont trust you!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Brenda – Dec 17, 2021
Thanks for bringing this to our attention,... Read More
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In reality the previous review was too kind and omitted the despicable, detailed description of the ACTUAL manner two sr. citizens, ages 72 and 74 were treated by DR.TUTU CHENG. On Tue. 9/28/2021, medical CONSULTATION was sought regarding a bloody, pus draining previous cancerous MOHS surgery in need of plastic surgery for a nostril. Not a cosmetic necessity, A MEDICAL necessity. Travel time, to and from 2 hrs., WAIT IN OFFICE 1 hr. (3 hrs. of sr. citizen time). Office wait time was in fact due to DR. CHENG WHO CONTINUED to comply with the HIPPOCRATIC OATH (...obligation & PROPER CONDUCT of doctors who agree and PROMISE to share knowledge to HELP THE ILL...). She, several times, REFUSED, can you imagine? To grant a request for what would probably be no more than a 15 minute CONSULTATION (all medical paperwork had previously been completed prior to arrival). DR.TUTU CHENG continued to insist she see a PIECE OF REFERRAL PAPER before she would she the patient. This so called piece of re
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Long wait times
Helpful
Robert E Voight – Sep 29, 2021
Hi Robert. Due to the latest COVID-19 surge, we... Read More
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So compassionate and professional. Safety is her number one priority. She sets realistic expectations. She has the kindest personality. Her staff is amazing as well. I would definitely recommend her if you're looking to get to the bottom line i.e. achieve your goal safely. I felt so comfortable with her. Her attention to detail is impressive, she spent quite a bit of time explaining what would be a 3 part surgery... and at that point I hadn't even committed to the surgery yet. You can tell that she cares about her patients and their desired results SAFELY. Which was my number one concern.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 07, 2021
We love that you shared this with us. We'll be... Read More
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Please look elsewhere for a surgeon. While Dr. Cheung may be capable of performing your surgery, her attitude and bedside manner is horrible. She has no personality and didn’t smile or make me feel comfortable at all. I’ve seen many reviews mentioning this same thing, however I wanted to see for myself. Additionally, I was referred to her by my primary care doctor who had already deemed my surgery medically necessary. Dr. Cheung advised she has had difficulty getting it approved by insurance so she would only cover it as a cosmetic procedure. I asked her to at least attempt to have it covered or reach out to my insurance and she flat out told me no. I then asked her for an estimate for the cosmetic procedure in which she gave me an attitude advising that was a different part of the office who handled that. She told me one of the nurses would call me in 7 days with an estimate. Well it’s been three weeks and I’ve heard nothing. Please stay far away. I did further research and found a
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
May 26, 2021
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About Me

care philosophy

Dr Cheng is a Board- Certified Plastic Surgeon working at Heart of Florida Regional Medical Center and being a part of the Heart of Florida Physician Group has given Dr Cheng a perfect place to start her practice and incorporate her unique style...read more

biography

Dr. Cheng is a Board- Certified Plastic Surgeon working at Heart of Florida Regional Medical Center and being a part of the Heart of Florida Physician Group has given Dr. Cheng a perfect place to start her practice and incorporate her unique style...read more
  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Conemaugh Valley Memorial Hospital Program

    Residency Hospital
  • 2009

    Internship Hospital
  • St. George's University School Of Medicine

    Medical School, 2009
American Board of Medical Specialties®
American Board of Plastic Surgery®
Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

AdventHealth Medical Group Plastic & Reconstructive Surgery at Celebration

1

AdventHealth Medical Group Plastic and Reconstructive Surgery at Winter Park

2

Compare with other Plastic Surgeons

Compare Dr. Cheng with our nearby Plastic Surgeons at HCA Florida Osceola Hospital.

Make an appointment at HCA Florida Osceola Hospital today at
(407) 752-9965.