Dr. Tina Zofakis, MD

I've been a patient for a few years but Dr. Zofakis blew up at me on the phone over a misunderstanding. She wouldn't let me talk, berated me, and hung up on me after telling me to get a new doctor. Now I'm left scrambling to find a new GP in order to get much needed medication. I'm honestly stunned. Up until now, I hadn't had a negative experience.

My 85 year old mother is a patient here. I recently had to get a referral for my mother to see a neurologist in order to get assessed for dementia and after calling their office at least twice a week for over a month and them consistently lying to me that they faxed it, they still have not sent it to the neurologist for whatever reason. Very unprofessional, unreliable, rude and obviously do not care for the well being of their patients.

Extremely rude and difficult to communicate with. All of the women in this office are short with me when I have questions, and I was literally yelled at over the phone for trying to get an answer to a simple question. The woman on the phone was so unprofessional, saying things like "it's funny how patients call back after all this time to try to refute a charge" and "you're just one of those people who doesn't want to pay." I had called to ask for a breakdown of what I was being charged for. I received a $180 bill for going into their office and talking to the doctor for less than 5 minutes - no tests done or anything. Haven't been back since then and I received another $280 bill for who knows what? Also very inconvenient - their business number is just someone's cell phone and they will have you playing phone tag just to make an appointment. Instead of yelling at your patients when they're unhappy or confused, maybe you should try listening and fixing your attitudes.

Dr. Zofakis is always readily available. She is knowledgeable, compassionate, and readily available. She showed a great deal of sensitivity and understanding during the hospitalization of my Mother-in-Law. She gracefully attended to the needs of Mother, daughter and family throughout the entire transition.