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Dr. Tien-Chun Chen, MD

Dr. Tien-Chun Chen, MD

Internal Medicine*

Dr. Tien-Chun Chen, MD is an internist in Temple City, CA. He is affiliated with medical facilities Ridgecrest Regional Hospital and USC Arcadia Hospital. He is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 123 reviews 4.9 Star Rating (123 reviews)

Practice

6271 Rosemead Blvd Temple City, CA 91780
Telehealth available
Patient Favorite Award

Dr. Chen is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.9
123 ratings, 96 with a written review
5 star
94%
94%
4 star
2%
2%
3 star
2%
2%
2 star
1%
1%
1 star
1%
1%

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Dr. Chen Shows That He Cares About His Patients
I had an awesome visit with Dr. Chen! He listened to my concerns and didn't rush me out of the appointment...He even asked me if I had any more more questions for him. I look forward to my follow-up appointments.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 12, 2025
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Gastroenterologist Visit
I love that I can be open and honest with my gastroenterologist and freely discuss the options for a healthier colon and ulcerative colitis. In remission, grateful to Dr. Chen for where I’m at currently.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sheila Aguilar-G. – Mar 11, 2025
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PROBLEMATIC
Staff seem less than honest. After waiting 40 minutes, staff unaware Doctor had not seen me yet.Scheduled 1 pm appointment for procedure that takes less than an hour, but neglected to mention ridiculous expectations TO ARRIVE 2 HOURS BEFORE F CKING APPOINTMENT.not sure I can trust these bozos on scheduling or appointments
What went well
  • Listened & answered questions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
1 other person found this helpful
Helpful
Doug – Jan 14, 2025
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Simply the Best
Dr. Chen was great! Today was a follow-up visit. From our initial meeting in June 2024, he has been patient, kind and honest about what was needed. Today we reviewed results and I got the all clear. Really so happy.
What went well
No results
What could be improved
No results
Helpful
Veronica Rivera – Jan 14, 2025
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Dr. Chen is informative, compassionate and answers all questions with kindness and sometimes humor. He is a great Dr and I would recommend him to everyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alex Castañon – Dec 07, 2024
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He was very nice and thorough about everything. He already knew everything about my case when I got there absolutely a great doctor wonderful experience
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Denise Romo – Oct 15, 2024
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Great doctor
Clear explain what is wrong about my stomach and what I need to do next. Professional and efficient.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
BC – Sep 13, 2024
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Very nice doctor
Fast and easy
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Frank – Aug 29, 2024
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Highly recommend Dr Chen
It was a breeze Didnt even know it was over already
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Benjamin Ong – Aug 28, 2024
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Great experience!
Very smooth and actually enjoyable. Everyone was friendly, cordial, and very professional. The only suggestion was the incorrect prep instruction was sent at first, we had to call and confirm and got the correct instructions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 14, 2024
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In great hands
Dr. Chen and team took great care of me, from waiting room to procedure to discharge instructions. All clearly communicated, double-checked, pleasant and time efficient. Highly recommend Dr. Chen to family and friends.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael L. – Aug 11, 2024
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Dr Chen was very professional and helpful.
All the staff are very nice
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 11, 2024
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First colonoscopy went in nervous not knowing what to expect. Staff made me feel comfortable. Dr Chen explained the whole process. Great patient care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 11, 2024
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Excellent Doctor Excellent experience
Appointment was on schedule. Staff is attentive and informative. Dr, Chen is excellent. Takes the time to hear out any questions and explains process. Overall an excellent experience. Glad I took the time to research and find a good doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jackie – Jul 18, 2024
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I will strongly recommend him
I felt good in hands of very professional staff
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 14, 2024
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Consultation
I went in for a Colonoscopy Consultation and Dr. Chen was quite personable and informative.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 28, 2024
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excellent service
Dr. Chen explained my procedure what would happen very clearly. He was kind and listened to me. The overall service at this facility is awesome.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 19, 2024
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Dr. Chen is a great provider
Dr. Chen displayed a professional approach to my treatment, explaining each step clearly and concisely.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Griselda – Jun 18, 2024
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Down to earth, while uncompromisingly professional
.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diagnosis – Jun 18, 2024
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Empathetic, clear and responsive
I was very nervous about my first screening colonoscopy but Dr Chen and his staff were incredible, and helped to put me at ease. Fast, easy and on time. Highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 13, 2024
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Leave a review

How was your experience with Dr. Chen?

About Me

care philosophy

"My clinical practice emphasizes patient empowerment through educating patients and their families about their digestive health conditions. I believe in individualized treatment plans tailored to each patient's conditions and needs. I strive to treat all patients with sensitivity and compassion."

biography

Dr. Tim Chen received his Medical Degree at the University of Texas Southwestern Medical Center in Dallas, Texas. He then returned to his hometown of Houston to complete his three-year residency in Internal Medicine at Baylor College of Medicine....read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Southwestern Medical Center Of Dallas

    Fellowship Hospital
  • Baylor College Of Medicine

    Residency Hospital
  • University Of Texas Southwestern Medical Center

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Mandarin

Patient Favorite Award

Dr. Chen is a patient favorite Internist

    Read our methodology

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    Locations

    Practice

    Optum California-Genesis Healthcare Partners6271 Rosemead Blvd Temple City, CA 91780
    1
    Ridgecrest Regional Hospital Rural Health Clinic1041 N China Lake Blvd Ste B Ridgecrest, CA 93555
    2

    Practice

    Allergy Asthma Respiratory & Sinus Center207 S Santa Anita St Ste P15 San Gabriel, CA 91776
    3
    • Call
    • Fax
    • Hours
      • Mon: 9:00am - 5:00pm
      • Tue: 9:00am - 5:00pm
      • Wed: 9:00am - 5:00pm
      • Thu: 9:00am - 5:00pm
      • Fri: 9:00am - 5:00pm
    • Directions

    Practice

    Ridgecrest Regional Hospital1081 N China Lake Blvd Ridgecrest, CA 93555
    4

    Affiliated Hospitals

    • Ridgecrest Regional Hospital

      1081 N China Lake Blvd
      Ridgecrest, CA 93555
    • USC Arcadia Hospital

      300 W Huntington Dr
      Arcadia, CA 91007
      Recipient of 8
      hospital awards

      Surgical Care Excellence Award™ (2025, 2024)

      Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

      View all awards

      How patients felt about the care they received at this hospital.

      82%
      Patients said they were given information about recovering at home

      2% lower than the national average

      73%
      Patients said that doctors always listened to them and explained things well

      3% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality