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Dr. Thu Nguyen, MD

Dr. Thu Nguyen, MD

Neurology*

Dr. Thu Nguyen, MD is a neurologist in American Fork, UT. She is affiliated with medical facilities such as Timpanogos Regional Hospital and Intermountain Medical Center. She is accepting new patients and telehealth appointments.

2.6 Star Rating
Based on 20 reviews 2.6 Star Rating (20 reviews)

Practice

1175 E 50 S Ste 161 American Fork, UT 84003
Telehealth available

Compare with other Neurologists

Compare Dr. Nguyen with our nearby Neurologists at Timpanogos Regional Hospital.

Make an appointment at Timpanogos Regional Hospital today at
(801) 656-1914.

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Dr. Nguyen's Reviews

Likelihood to recommend Dr. Nguyen

2.6
20 ratings, 8 with a written review
5 star
35%
35%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
60%
60%

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You will not be a priority
My first visit was a staff member trying to scare my already very worried wife about all the ways I could die before we ever got to meet the doctor. Most of our meetings have been very short with Dr. Nguyen before she ushers us out to her staff without letting us ask any questions. My last appointment was "misplaced" by the front desk and they sent us home with a promise to call and reschedule. In March they promised me they would be sending off paperwork to the DMV. That day I asked if I needed a copy to take care of things. They reassured me that I didn't. I just got a letter saying that my license will be suspended. When I asked about that they told me, "Just because we sent it doesn't meant they got it" I asked for a copy and they refused saying they will send it again. The entire staff is very dismissive. I am on a very high dose of medication and am supposed to be having regular follow ups but nobody seems to care about that. Personally I wouldn't recommend this office.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
Helpful
Aug 30, 2022
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My wife has been suffering from chronic head aches/migraines. One doctor had put her on a medication that was not helping and actually making things worse. She was able to get into see Dr. Nguyen an she helped get her off that medication, and use another medication to help control the intensity of the migraines. My wife felt she was helpful in listening to her issues. The only drawback was Dr. Nguyen is not easy to get into and you may need your primary care physician to reach out and help get an appointment - and it may still be a week or two out.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Sep 23, 2021
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Great! one of the best Dr/patient visits I have had. Dr. Ngyen was thorough and spent over an hour with us doing a review and review of the issues. very personable nd great bedside manner. Yes, it was a long process to et an appointment, t as we finally found out about during the visit, the EEG and MRI data was found to be very valuable for the visit.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Thomas – Dec 17, 2019
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Good. Seemed well qualified, though somewhat "traditonal" neurologist :|
What went well
No results
What could be improved
No results
Helpful
rogerdpack – Nov 15, 2019
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She had a blunt affect through the visit. She made me feel like I was visiting my mechanic. Shaming environment. I actually caught her in a lie though she didn't realize it. Wish I never would have made the appointment.
What went well
  • Office environment
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
UT – Feb 06, 2019
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I've attempted to make an appointment several times without success for the the last two weeks. I have a Doctors referral, I've faxed them countless documents they require for some reason before they'll schedule, I've had to call multiple times despite being told they'd call me back, & I still have been unable to get an appointment! What a joke!!! I've never had a more difficult time getting a Doctor to take my money!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Jazz in American Fork, UT – Aug 10, 2016
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Made it extremely difficult to get an appointment. Won't see patients without an MRI and sleep study. Staff is rude.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
11 others found this helpful
Helpful
Dee B in Orem, UT – Jul 23, 2016
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I found her to be a very thorough doctor. She believed what I was saying and was warm and personal and not over the top arrogant. She made me feel less anxious.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Lisa Guth in Pleasant Grove, UT – Mar 19, 2016
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About Me

biography

Dr. Thu Nguyen, MD is a neurologist in American Fork, UT. She is affiliated with medical facilities such as Timpanogos Regional Hospital and Intermountain Medical Center. She is accepting new patients and telehealth appointments.
  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mayo Clinic

    Medical School
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office1175 E 50 S Ste 161 American Fork, UT 84003
1

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Practice

Human Performance Institute PC1184 E 80 N American Fork, UT 84003
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