Dr. Thomas Garner, MD

Dr. Garner is a great doctor, however the people who work in his office are awful. I have been trying for six months to get an insurance claim filed correctly. Despite being told that the claim has been resubmitted, it still has not.

My provider left the practice and Dr. Garner became my PCP. I have a blood disorder that requires warfarin treatment and weekly blood test. I test at home and report the results to the MD. Not once have I gotten a response since he took over my case 6 mos. ago. He doesn't respond to emails. The only time I get any response is in regard to prescription refills. I didn't even know there was a problem with transferring PCPs with the testing company until the company cancelled my account due to not receiving required paperwork from MD office. It was only with the help of a spectactular nurse on staff there that I was able to get my account re-established. Still, I get no feedback on my results nor any direction for corrections that need to be made to medication.

I am disappointed with Dr Garner and staff. I sent a mycart insurance form that needed faxed to Humana by November 30th for coverage it is December 4th and they still haven’t sent it. I have called every day all they tell me is he hasn’t gotten to it. I will be looking for a new Doctor.

Dr. Garner is very knowledgeable about Thyroid disorders and has helped me get mine under control. I trust him to do all the right things and prescribe the correct medication.

In the visits to Dr. Garner, he has never physically examed me. My old Dr. would listen to me chest, back and check my feet. This doctor has never made the effort. This time I arrived for my appointment 30 minutes early and checked in, was called back into the exam room where the nurse took my vitals. Then sat for almost an hour before I just left. Rude and unprofessional behavior as if their time is the only one that has value. Done with him.

Dr. Garners is the reason the healthcare industry is failing. I would give 0 stars if I could (turns out you can’t make a no star rating). Unprofessional, discriminative, disappointing and really damaging as a professional in the healthcare industry. I went to him for an annual visit and he stepped outside of his lane and made non-clinical assessments that had nothing to do with a preventative annual, documented them, and refuses (still) to correct his errors. He didn’t actually provide care in any way, check up or otherwise. Then he billed my insurance as a an office visit, rather than a preventative visit when he realized he stepped out of line. Still have a bill for a visit that was supposed to be covered 100%. His notes are unprofessional, non-clinical, inaccurate, and harmful to one’s character.

I wish all Drs were as thorough and helpful as Dr. Garner. Asks the right questions and listens to the patient. I’m thankful for him.

FAST & INFORMATIVE

My 94 YO father had an appt to have his vitals checked because he was weak and having shortness of breath. He arrived 10 mins late for his appt, and they made excuses of why NOBODY could take his vitals. We needed advice! He died at home the next morning! INHUMANE!

I was having breathing issues and stated that I had a hiatal hernia. Dr. Garner said that that could not be the cause of the problem and that surgery to repair the hernia is usually not successful. Luckily, I pursued the issue. As it turned out, my hernia was severe and, left untreated, could have caused serious problems. I had the surgery and my breathing issues are gone.

Answered all my questions. Addressed all my concerns.

Dr. Garner is always very thorough and takes time to listen and answer any questions I have. He is an excellent doctor also like his staff.

Dr. Garner listens to your needs and takes time to answer my questions. He is very thorough.

First Class, staff friendly and Doc also.

Very minimal wait time and very professional.

The entire staff is loving and kind. Most important to me, each one really listens to my concerns. Treatment has always been spot on!

I have experienced great results from being a patient of Dr. Garner's office family! Caring is the key, because that's what he does, and he is very concerned and about your health needs!

Dr. Garner always takes his time and listens to everything one says .

The office is efficient, and friendly. There is never a long wait. The techs are great at phlebotomy. The Dr. always listens and answers questions.

Dr. Garner is personable, professional and makes you comfortable. You never feel rushed and he always listens. Great doctor! Highly recommended.