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Dr. Thomas Booker, MD

Dr. Thomas Booker, MD

Pain Medicine*
20+ years of experience

Dr. Thomas Booker, MD is a pain medicine physician in Middletown, NY and has over 20 years of experience in the medical field. He graduated from New York University in 2002. He is affiliated with medical facilities Garnet Health Medical Center and St. Anthony Community Hospital. He is accepting new patients and telehealth appointments.

1.8 Star Rating
Based on 37 reviews 1.8 Star Rating (37 reviews)

Practice

95 Crystal Run Rd Middletown, NY 10941
Telehealth available

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Dr. Booker's Reviews

Likelihood to recommend Dr. Booker

1.8
37 ratings, 16 with a written review
5 star
16%
16%
4 star
0%
0%
3 star
3%
3%
2 star
5%
5%
1 star
76%
76%

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Dr Booker is rude & totally lacks bedside manner!
Literally spends 20 seconds with his patients when he is in the room, then just leaves without a word as to 'what next'. NEVER looked at my paperwork, proof is he wanted to prescribe me a medication that has been in my 'List of Medications I'm allergic to' for 15 years. The icing on this cake is they are getting a new computer system, took over 30 minutes to check in, 2 receptionist with 4 IT people training them on the job & neither the Dr or the nurse could open my Patient Record in their computer system because they had been locked. The entire experience was chaotic, stressful & just another arrogant doctor not listening to anything his patients had to say and actually had the bullocks to tell me 'don't interrupt me' when I tried to ask a question. I left with a migraine and no clear answers even though my PCP had already had done the MRI. This Dr comes up with a treatment plan without including me in the discussion & could not clearly explain it. Left with a migraine.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Mar 04, 2025
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Arrogant
Had a procedure done, didn’t work, but he insisted it did! Too bad he can’t feel my pain!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Jun 08, 2022
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Terrible doctor. Not a bit interested in what I had to say. Have seen him 3 times in the past 4 months or so; he can't figure out what to do about the pain in my tailbone area. Today's visit was the final straw. I asked him to explain the recent MRI that he ordered for me; he looked it over as if it were the first time he read it---not explaining what any of it meant, only saying "it doesn't say anything significant." Without having any solutions for me, he left the room. The nurse returned and told me that she called in a muscle relaxer for me. We never talked about a muscle relaxer during this visit! If we had, I would have reminded him that he prescribed one for me during the 1st visit, and since it didn't help with the pain I stopped taking it. When I went to pick up this "new" prescription at the pharmacy, imagine my surprise when I discovered it was the same muscle relaxer he prescribed during the first visit! He always has one foot out the door--Time to move on.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
8 others found this helpful
Helpful
Disappointed Patient – Jul 30, 2021
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He is a wonderful top best doctor out there he knows what he's doing and he's very good at it and that's why I go to see him he's a very nice person who cares about me and his patients who is having surgery done and I trust in him because he does a very good job and that's why I go to see him he's a very nice person who cares about me from Rachel Grant
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rachel Grant – Apr 11, 2021
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I am trying to find a specialist to treat me. I have Spinal Stenosis. As I read the various reviews from previous patients and do not find one positive. I have to continue searching for a Dr. to help ease my pain. It is sad to not have a list of Drs. with positive remarks. Can anyone recommend a good,helpful,caring Dr. for back,neck pain 247! Thank-you, Renee Schmidt withgodshelp@frontiernet.net
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Renee Schmidt in Montgomery, NY – Oct 09, 2018
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He seemed not to care at all about helping my wife as she is in a lot of pain. Waited several weeks for an appointment only to be told "I cannot take any new patients on at this time, but I can give you ONE shot that will help you". Translated: "I'm not at all interested in helping you but I'll take that insurance money for the shot so this visit isn't a waste of time for ME" !! Horrible and sarcastic "bedside manner" as well.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
AJ Marrello – Aug 23, 2018
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Worse doctor ever. Does not care about his patients or their concerns. Does not call back and just prescribed medication that does not help.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
12 others found this helpful
Helpful
Feb 20, 2018
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Dr. Booker has no interest in helping his patients. He has been yo-yoing my meds for a year and a half. I found a med that helps with my chronic neck/shoulder pain and he stopped it because "he cant keep me on it forever". Shame on him. And his nurses don't call back for 2, 3 or even 4 days.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
11 others found this helpful
Helpful
Feb 16, 2018
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Horrible like most of Crystal Run. Gave me 2 meds that knocked me out for a day like I was super drugged. No warnings. No caution. Nothing. When I called to speak to him they would not allow me to. An idiot nurse told me to take them an hour apart. Yeah...after I had a severe reaction. No thanks. Last time I went there. They do not care about us. We are nothing but $$$$$ to them.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Monticello, NY – Oct 22, 2017
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Very clear he could care less about his patients. I get the feeling if I had better insurance it would be a total different experience .
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Clayton – Oct 17, 2017
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Horrible doctor... he doesn't listen, he's arrogant. I was so disappointed in him as a doctor !
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
10 others found this helpful
Helpful
New York, NY – Jul 31, 2017
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Dr. Booker treated me for over 18 months. He rarely spent more than 5 minutes in the exam room with me and this was often waiting more that 90 minutes in the waiting room. It seemed that he was not really interested in treating my pain, he just wanted to see as many patients as possible. I found him to be rude and condescending when I would ask a question. I would not recommend Dr. Booker to anyone.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Irene in Middletown, NY – Jul 30, 2017
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Really liked him as a person, I know some people say he doesn't have a good bedside manner but I always found him to be pleasant. He did two ablations, one worked beautifully and another caused even more pain, now running down my left leg. Last Friday, i called pleading for something for the pain and was told he was doing procedures and there was nothing they could do for me. VERY rude. And so now I am waiting on a new MRI and trying to find a new doctor. I don't feel they care at all.
What went well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
Greenwood Lake, NY – Apr 18, 2017
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rude, unhelpful, disrespectful - is only looking to do back injections to make as much money off insurance company as he can - does not care about patient or patient's pain management care in the least. DO NOT WASTE YOUR TIME!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Highland, NY – Apr 07, 2017
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He minimized my pain. He was intimidating and standoffish. I feel he did not properly medicate me for my pain.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Eileen in Montgomery, NY – Jan 15, 2017
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Treated by Dr. Booker for hip and leg pain for three years. Two nerve ablation procedures. Neither where effective. The anesthesia team screwed up the second procedure and all meds were stuck in my hand. Procedure was done basically without anesthesia, even though I complained of being able to feel everything. Office and Dr. are horrendous, made me feel like a drug addict. The nurses are rude, confrontational and worst of all, lack all compassion. And this is tolerated by Dr. Booker.inept Doctor
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
13 others found this helpful
Helpful
Middeltown NY – Mar 22, 2016
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About Me

biography

Dr. Thomas Booker, MD is a pain medicine physician in Middletown, NY and has over 20 years of experience in the medical field. He graduated from New York University in 2002. He is affiliated with medical facilities Garnet Health Medical Center...read more
  • Pain Medicine

  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New York University

    Medical School, 2002
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Pain Medicine
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Crystal Run Ambulatory Surgery Center of Middletow95 Crystal Run Rd Middletown, NY 10941
1
  • Call
  • Fax
  • Hours
    • Mon: closed
    • Tue: 8:30am - 4:30pm
    • Wed: 8:30am - 4:30pm
    • Thu: closed
    • Fri: closed
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Crystal Run Healthcare Physicians LLP61 Emerald Pl Rock Hill, NY 12775
2

Practice

Crystal Run Healthcare LLP155 Crystal Run Rd Middletown, NY 10941
3

Practice

St. Anthony Community Hospital15 Maple Ave Warwick, NY 10990
4

Affiliated Hospitals

  • St. Anthony Community Hospital

    15 Maple Ave
    Warwick, NY 10990
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    1% higher than the national average

    83%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • Garnet Health Medical Center

    707 E Main St
    Middletown, NY 10940
    Recipient of 15
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality