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Dr. Thelma Green-Mack, MD

Dr. Thelma Green-Mack, MD

Physical Medicine & Rehabilitation*
40+ years of experience

Dr. Thelma Green-Mack, MD is a physical medicine & rehabilitation physician in Indianapolis, IN and has over 40 years of experience in the medical field. She graduated from Ohio State University in 1980. She is affiliated with medical facilities such as Community Hospital Anderson and IU Health West Hospital. She is accepting telehealth appointments.

3 Star Rating
Based on 15 reviews 3 Star Rating (15 reviews)

Practice

3520 Guion Rd Ste 303 Indianapolis, IN 46222
Telehealth available

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Dr. Green-Mack's Reviews

Likelihood to recommend Dr. Green-Mack

3.0
15 ratings, 6 with a written review
5 star
47%
47%
4 star
0%
0%
3 star
7%
7%
2 star
0%
0%
1 star
47%
47%

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I was seen by Dr. Green-mack initially, and loved her. However, patients are then shunted off to her NP. The NP was rude, deviated from the established treatment plan, changed meds that were working. NP acted insulted when questions were asked. NP repeatedly attempted to prescribe medications that were contraindicated by allergies and/or other existing medical conditions. I attempted to discuss these issues with Dr. Green-mack and was immediately released from her practice.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Mrs. S. Oakes – Jun 04, 2018
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Dr G is very compassionate and caring. I never feel rushed and she makes sure your needs are met before you walk out the door. It's a good thing because trying to get ahold of anyone over the phone is next to impossible.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
4 others found this helpful
Helpful
Mar 31, 2018
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Dr. is intelligent but there are major problems with her practice: no response per phone, limited access, dingy office, NP is rude and a control freak; no sanitary practices such as handwashing observed; errors and delays in medication orders by mail ( timing, etc), not listening, treat you like a junkie; more interested in filling out "boxes" on computer than listening and actually treating you as a individual patient. If no stars were an option I would have chosen that. RUN, RUN, RUN!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Zionsville – Jul 28, 2017
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Dianne Leach, NP saw me the first visit. With no introduction I thought she was the MD. She had an agenda and it wasn't about listening. I wasn't allowed to talk. She was rude. The patient room dingy and the deor was nasty. She ordered a RX what SHE WANTED me to take and I didn't receive the order on time. It was never ordered until 2 weeks later. Getting ahold of someone is difficult. They never answer the phone. Leaving a message via the portal works b
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
7 others found this helpful
Helpful
Indianapolis, IN – Jul 26, 2017
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Thanks to Dr. Green back my husband is been able to go back to work is been able to spend time with his family and do things that he loves their office staff are wonderful and has always been able to help him and they're great about their scheduling
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Cesar in Indianapolis Indiana – Aug 29, 2016
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Dr. Green- Mack didn't show up for scheduled appointments with me when they were made in the A.M. Literally gets to work late. Don't schedule with her until the afternoon where I am told you have a better chance of her not missing her appointments or backing everyone up hours. She is an in- network provider but uses out of network labs. Would have been nice to know up front but instead we ended up with a bill for $2,600.00. Generally came across as very unprofessional. Won't go back anymore.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Jason in Indianapolis – Aug 29, 2016
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About Me

biography

Dr. Thelma Green-Mack, MD is a physical medicine & rehabilitation physician in Indianapolis, IN and has over 40 years of experience in the medical field. She graduated from Ohio State University in 1980. She is affiliated with medical facilities...read more
  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ohio State University

    Medical School, 1980
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office3520 Guion Rd Ste 303 Indianapolis, IN 46222
1

Practice

Allergy Associates of Central In3850 Shore Dr Ste 105 Indianapolis, IN 46254
2