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Dr. Susan Vierling, MD

Dr. Susan Vierling, MD

Ophthalmology*
35+ years of experience

Dr. Susan Vierling, MD is an ophthalmologist in Oak Park, IL and has over 35 years of experience in the medical field. She graduated from University of Illinois College of Medicine in 1989. She is affiliated with medical facilities such as Northwestern Medicine Delnor Hospital and Elmhurst Hospital-Main Campus. She is accepting new patients.

4.6 Star Rating
Based on 16 reviews 4.6 Star Rating (16 reviews)

Practice

715 Lake St Ste 120 Oak Park, IL 60301

At a Glance

  • Area of Expertise
    Dr. Vierling specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Vierling's Reviews

Likelihood to recommend Dr. Vierling

4.6
16 ratings, 9 with a written review
5 star
81%
81%
4 star
6%
6%
3 star
6%
6%
2 star
0%
0%
1 star
6%
6%

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mike pirozzoli patient retinal surgery
Very nice very professional going through the procedure with the retinal recovery. I highly recommend.Dr Susan V.Yes answers all your questions and does not rush gives you straight forward what the procedure is like and will be nowstaff actually seemed very nice and caring polite professional staffI’m recovering from surgery
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
mike pirozzoli – Aug 15, 2024
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Outstanding patient care
Dr Vierling was thorough with explanations, patient and compassionate. Her entire staff office and technicians were extremely patient care oriented. Genuine concern for patient needs I would absolutely recommend this practice. She is worth the wait!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 26, 2024
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Good Dr., but long wait times.
Very long wait times make it look like this is intentional over-booking. The main waiting room is full and the outside lobby with hard benches is used as the waiting room #2.
What went well
  • Explained conditions well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Long wait times
Helpful
May 20, 2023
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Dr. Vierling was a life saver working with my husband when he experienced several detached retina emergencies. She went to lengths to repair my husband’s eye through five surgeries over a year and a half. I really appreciate her extra communication and attention to detail. She was very professional answering ever question we had with patience and compassion. Thank you Dr. Vierling!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Angelina S. Bua – Feb 06, 2021
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Dr. Vierling provides state of the art, professional care. She continues to look for and suggest innovative treatment that has resulted in my continued excellent eye health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carole – Jan 05, 2021
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I have been seeing Dr Verling for 6+ years. She singlehandily saved me from going blind. Her concern and bedside manner is over the top. She will answer any question and keep you informed on everything. Just a wonderful doctor with an equal wonderful staff!
What went well
No results
What could be improved
No results
Helpful
John Reich – Jan 02, 2021
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I had wrost experience with this doctor in my entire life. Every time during appointment she never clarified about treatment details and managed timeline regarding to the original date. One example she told me initially particular treatment might take 6 months to a year time frame but she almost spend 2 and half year for the same. And finally when I ask so many times she replied it might take few more months so never seen afterwards. Also during every visit I spend almost 2 to 4 hours waiting.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Ronak in Bartlett – Nov 09, 2018
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Referred to Dr. Vierling several years ago for hole in my macula. She has provided outstanding care. Got the hole closed and has followed me since. Very thorough and state of the art equipment. Dr. Vierling takes time to answer questions and explain what is going on. All of her staff are courteous, helpful, and knowledgeable. Highly recommend her. Move to Mighigan and will miss her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Phyllis Spinal-Robinson in Berwyn, IL – Jun 25, 2018
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Outstanding experience with Dr. Vierling and her entire staff. All of my questions were answered pre and post surgery, and the surgery successfully corrected the issue. Highly Recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tim T in Hoffman Estates, IL – Jun 12, 2018
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About Me

biography

Dr. Susan Vierling, MD is an ophthalmologist in Oak Park, IL and has over 35 years of experience in the medical field. She graduated from University of Illinois College of Medicine in 1989. She is affiliated with medical facilities such as Northwestern...read more
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Illinois College Of Medicine

    Medical School, 1989
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Office715 Lake St Ste 120 Oak Park, IL 60301
1

Practice

Office1435 N Randall Rd Ste 401 Elgin, IL 60123
2
Elmhurst Emergency Medical Services130 S Main St Lombard, IL 60148
3

Affiliated Hospitals

  • Elmhurst Hospital-Main Campus

    155 E Brush Hill Rd
    Elmhurst, IL 60126
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Northwestern Medicine Delnor Hospital

    300 Randall Rd
    Geneva, IL 60134
    Recipient of 8
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Advocate Sherman Hospital

    1425 N Randall Rd
    Elgin, IL 60123
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality