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Dr. Susan Tsai, MD

Dr. Susan Tsai, MD

Obstetrics & Gynecology*
20+ years of experience

Dr. Susan Tsai, MD is an obstetrician gynecologist in Chicago, IL and has over 20 years of experience in the medical field. She graduated from Medical College of Wisconsin in 2001. She is affiliated with Northwestern Memorial Hospital. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 21 reviews 3.6 Star Rating (21 reviews)

Practice

675 N Saint Clair St Ste 14-200 Chicago, IL 60611
Telehealth available

Dr. Tsai is a Healthgrades Choice provider in Obstetrics & Gynecology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Tsai's Reviews

Likelihood to recommend Dr. Tsai

3.6

21 ratings, 8 with a written review
5 Star
62%
62%
4 Star
5%
5%
3 Star
0%
0%
2 Star
0%
0%
1 Star
33%
33%

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We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

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Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LOREL Root (Gray Wolf) – Nov 08, 2024
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Arshia Jafar Nia – Apr 10, 2024
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 people found this helpful
Helpful
Lee Ann – Jun 29, 2021
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What went well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Apr 25, 2021
×Post a ResponseAre you Dr. Susan Tsai, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Apr 07, 2021
×Post a ResponseAre you Dr. Susan Tsai, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Alletta Jumper – Mar 17, 2021
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Oct 27, 2020
×Post a ResponseAre you Dr. Susan Tsai, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Colleen in Chicago, IL – Feb 02, 2017
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Leave a review

How was your experience with Dr. Tsai?

About Me

Watch Dr. Tsai's Video

care philosophy

``Better people means better experiences. Our care team is committed to delivering results that change lives.`` 
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Illinois Hospital And Health System

    Fellowship Hospital, 2006
  • University Of Illinois Hospital And Health System

    Residency Hospital, 2005
  • University Of Il Medical Center At Chicago|university Of Illinois At Chicago Medical Center

    Internship Hospital, 2002
  • Medical College Of Wisconsin

    Medical School, 2001
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Tsai is a Healthgrades Choice provider in Obstetrics & Gynecology

    Read our methodology

    Locations

    Practice

    Nmg-Obgyne Pac675 N Saint Clair St Ste 14-200 Chicago, IL 60611
    1

    Affiliated Hospitals

    • Northwestern Memorial Hospital

      251 E Huron St
      Chicago, IL 60611
      Recipient of 29
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      82%
      Patients would recommend the hospital to friends and family

      17% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality