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Dr. Susan Ramirez, MD

Dr. Susan Ramirez, MD

Internal Medicine*
25+ years of experience

Dr. Susan Ramirez, MD is an internist in Highland, IN and has over 25 years of experience in the medical field. She graduated from Indiana University School of Medicine in 1998. She is affiliated with medical facilities such as Community Hospital and Franciscan Health Crown Point. She is accepting new patients.

4.2 Star Rating
Based on 39 reviews 4.2 Star Rating (39 reviews)

Practice

8437 Kennedy Ave Highland, IN 46322

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Dr. Ramirez's Reviews

Likelihood to recommend Dr. Ramirez

4.2
39 ratings, 13 with a written review
5 star
74%
74%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
18%
18%

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Dr Ramirez works WITH her patients, rather than assuming the patient should simply take orders and never question anything. She listens to your concerns. Her Nurse practitioner, Nicole, is good as well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 08, 2023
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Dr. Ramirez is so caring and helpful, even called me herself on a Saturday morning to give me test results. Her Nurse Practitioner, Nicole, is equally as caring. Both make me feel very comfortable and confident with the care they provide to myself and my son.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tasha – Jan 13, 2022
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Rude staff, doctor tells you to make another appointment when expressing all concerns.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 18, 2021
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Not a good place to go. I went in with my mom to translate and the people there seemed upset and didn’t care that my mom didn’t feel comfortable. My mom had extra concerns so she told the doctor. The doctor said my mom can make another appointment for another day because she has other patients I was sitting in the lobby after them taking my mothers weight and pressure because I couldn’t be in the room after that which I understand, and only 1 patient went in. I think this is odd because my doctor wouldn’t do what this doctor did. Also this is what the doctor said Mom expressing her concerns for anxiety Doctors response “ from anxiety no one dies “ 1 nurse also seemed odd I had to tell them my mom gets anxiety for doctor appointments, She looked at me with bold eyes and didn’t say anything. So we walked out of this place. Even I that I don’t have anxiety this place made me feel uncomfortable.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
May 18, 2021
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I love Dr. Suzie. She sees my entire family. I would never go anywhere else.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Tricia – Oct 25, 2019
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Professional personable and very smart. Good at explaining conditions. Friendly knowledgeable and helpful staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Dec 29, 2018
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Dr. Susie is both my care provider and the care provider for my (infant) son that was born with a congenital heart defect. As a first time parent, I have so many questions and she navigates each answer thoroughly and thoughtfully. The office was on top of follow-up and prompt to addressing each concern as they developed, squeezing in appointments as soon as they could. Overall, she seems very well versed in her medical knowledge.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Munster, IN – Jun 22, 2018
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Dr. Ramirez is a wonderful doctor. She's been seeing my son since he was born. She's very friendly, doesn't rush through the appointment, and always makes sure we understand everything. She takes the time to get to know her patients. I recommend her to everyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Melissa z in Indiana – Dec 28, 2017
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Dr. Ramirez is a great, Loving and compassionate Person. Her office and staff make you feel like family & I Definitely recommend her. She's also a great pediatrician and great with kids as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Rita in Chicago, Illinois – Oct 18, 2017
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She has seen my son since he was born. We love her! She has the best bedside manner and she genuinely cares about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Melissa z in Munster, IN – Jun 13, 2017
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Dr Ramirez is the best Doctor!!!! She's caring and listen to you as a patient, we have 15 years with her as a Family Dr. I truly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Maria Chavez in Lansing, IL – May 04, 2017
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Genuinely cares about her patients. Takes time to explain and answer questions. Friendly environment. Minimal hassle to make an appointment and get in with office hours that are convenient for me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Chicago, IL – Apr 14, 2017
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Dr. Ramirez is very friendly and personable. My family and I have been going to her for years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Ani in Highland, IN – Jan 16, 2017
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About Me

biography

Dr. Susan Ramirez, MD is an internist in Highland, IN and has over 25 years of experience in the medical field. She graduated from Indiana University School of Medicine in 1998. She is affiliated with medical facilities such as Community Hospital and Franciscan Health Crown Point. She is accepting new patients.
  • Internal Medicine

  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Med College Wi Affil Hosps

    Residency Hospital, 2002
  • Med Col Of Wis

    Internship Hospital, 1999
  • Indiana University School Of Medicine

    Medical School, 1998
  • Indiana University

    1993
  • Notre Dame

    Undergraduate School, 1991
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
American Board of Pediatrics®
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Trucare Medical Center8437 Kennedy Ave Highland, IN 46322
1

Practice

Office1500 Eagle Ridge Dr Ste 201 Schererville, IN 46375
2

Affiliated Hospitals

  • Northwestern Medicine Central Dupage Hospital

    25 N Winfield Rd
    Winfield, IL 60190
    Recipient of 8
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients would recommend the hospital to friends and family

    15% higher than the national average

    View all patient feedback
  • St. Mary Medical Center

    1500 S Lake Park Ave
    Hobart, IN 46342
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
  • Community Hospital

    901 MacArthur Blvd
    Munster, IN 46321
    Recipient of 8
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality