Are you a healthcare professional?
Is this your profile?
background
background
Dr. Susan Murphy, MD

Dr. Susan Murphy, MD

Internal Medicine*
30+ years of experience

Dr. Susan Murphy, MD is an internist in Franklin, IN and has over 30 years of experience in the medical field. She graduated from University of Kentucky in 1993. She is affiliated with Johnson Memorial Hospital. She is accepting new patients.

2.8 Star Rating
Based on 19 reviews 2.8 Star Rating (19 reviews)

Practice

1155 W Jefferson St Ste 101 Franklin, IN 46131
(317) 736-6133

At a Glance

  • Area of Expertise
    Dr. Murphy specializes in the area of Internal Medicine. • See board certifications
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Learn more about experience and why treatment frequency matters

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Murphy's Reviews

Likelihood to recommend Dr. Murphy

2.8
19 ratings, 6 with a written review
5 star
37%
37%
4 star
5%
5%
3 star
5%
5%
2 star
5%
5%
1 star
47%
47%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Do not care about Dr. Murphy's Nurse, very unprofessional to the point of being rude to the Patient!
What went well
  • Listened & answered questions
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
May 26, 2021
×Post a ResponseAre you Dr. Murphy?
Dr. Murphy seemed to care at the time we had the appointment, however, we (my wife and I) found out afterwards that her follow-up care is not only lacking but non-existent. She and her staff wouldn't timely complete forms. When they did finally complete them they included completely superfluous information that negated the forms content for no reason that myself or any of my other medical professional care-givers can understand. I would not recommend anyone of any age see Dr. Murphy she doesn't care about you, your health or any of your needs. She wants you in, out and PAID, that is all.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Anonymous – Nov 20, 2019
×Post a ResponseAre you Dr. Murphy?
Dr. Murphy seems knowledgeable about thyroid disease but the customer service of her office is terrible. Twice I ran out of medication for 2 and 3 days because they delayed responding timely and seemed not concerned when told when I would run out of medication.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Unhappy patient – Nov 11, 2019
×Post a ResponseAre you Dr. Murphy?
I have been a patient of dr murphys for several years,she has relocated her office and I have not been able to locate her.i would appreciateciate a new address.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
PAtricia jones in Mooresville,in – May 08, 2017
×Post a ResponseAre you Dr. Murphy?
Dr. Murphy's front desk staff are extremely unprofessional and were even discussing another patient while I was in the waiting room. Dr. Murphy herself is terrible she does not appear to be knowledgeable in any way also she fails to return patient phone calls. Save your time and your money find another doctor!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Knsanders123 in Indianapolis, IN – Oct 25, 2016
×Post a ResponseAre you Dr. Murphy?
I took my 75 year old grandmother to her and she is absolutely cruel! Told her that she didn't believe in pain medications and that my grandmother could just take Tylenol. Also my grandma has accidents and got sent a jury duty notice and this physician wouldn't give her physicians certificate to get her out of having to go through jury duty! My grandma has been disabled since 1995 and has horrible back, knee, and hip issues. This physician is a complete joke!
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
PS in Martinsville, IN – Oct 17, 2016
×Post a ResponseAre you Dr. Murphy?

Leave a review

How was your experience with Dr. Murphy?

Know Before You Go

About Me

biography

Dr. Susan Murphy, MD is an internist in Franklin, IN and has over 30 years of experience in the medical field. She graduated from University of Kentucky in 1993. She is affiliated with Johnson Memorial Hospital. She is accepting new patients.

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Kentucky

    Medical School, 1993
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on Diabetes

Locations

Practice

Family Physicians of Johnson County1155 W Jefferson St Ste 101 Franklin, IN 46131
1

Practice

Johnson Memorial Hospital1125 W Jefferson St Franklin, IN 46131
2

Affiliated Hospitals

  • Johnson Memorial Hospital

    1125 W Jefferson St
    Franklin, IN 46131

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    83%
    Patients said that doctors always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality